Office and Customer Service Professional

3 weeks ago


Durban, KwaZulu-Natal, South Africa PL GiftGivers Full time
Job Title: Office and Customer Service Professional

We are seeking an experienced Office and Customer Service Professional to join our team at PL GiftGivers. This role is ideal for individuals with strong customer service skills and excellent communication abilities.

Salary and Benefits

The successful candidate will receive a salary of approximately £28,000 per annum, commensurate with experience. In addition to a comprehensive benefits package, we offer opportunities for professional growth and development.

Responsibilities

This role will provide customer-facing support, including receiving calls from customers/passengers, dealing with problems such as delays/cancellations, explaining processes to customers, and assisting them where necessary. The successful candidate will also be responsible for working in a team environment and adhering to standard operating procedures and appropriate policies to ensure compliance.

  • Key Responsibilities:
  • Receive calls from customers/passengers and deal with problems such as delays/cancellations.
  • Explain processes to customers and assist them where necessary.
  • Work in a team environment and adhere to standard operating procedures and appropriate policies to ensure compliance.


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