Insurance Operations Director
5 days ago
Company Overview:
Customer Experience People SA Ltd is a leading provider of customer experience solutions in the insurance industry. We are committed to delivering exceptional results and exceeding our clients' expectations.
Job Description:
We are seeking a highly skilled and experienced Team Leader to lead our teams and drive business success. The successful candidate will be responsible for managing performance and achievement of team KPIs, leave and absence management, disciplinary and HR matters, team motivation, rewards and incentives, and ensuring employee experience aligns with our company culture.
Key Responsibilities:
* Manage team performance and achievement of KPIs
* Oversee leave and absence management to ensure required resourcing is available as per SLA
* Handle disciplinary and HR-related matters in line with company policy and protocols
* Maintain team motivation and engagement through regular feedback and coaching
* Plan and implement rewards and incentives to drive business success
* Ensure employee experience is consistent with our company culture
Requirements:
* National senior certificate-Grade 12
* Minimum 2 years experience as a Team Leader
* Minimum 2 years working in an International BPO
* Previous work experience in UK Insurance advantageous
* Proven track record in meeting operational targets
Skills Required:
* Strong leadership and management skills
* Excellent communication and interpersonal skills
* Ability to motivate and engage teams
* Strong analytical and problem-solving skills
* Ability to manage time effectively and prioritize tasks
* Strong conflict resolution and negotiation skills
Salary: R850,000 - R1,050,000 per annum (dependent on experience)
Benefits:
* Competitive salary and benefits package
* Opportunities for career growth and development
* Collaborative and dynamic work environment
* Recognition and reward for outstanding performance
-
Financial Operations Director
3 weeks ago
Durban, KwaZulu-Natal, South Africa Pronel Personnel Full timeKey ResponsibilitiesThe Financial Operations Director will be responsible for leading the finance team and driving business growth through effective financial planning and management.The ideal candidate will have a strong background in insurance and be able to perform key functions including:Preparation and review of monthly journals and management...
-
Operations Director
7 days ago
Durban, KwaZulu-Natal, South Africa Cre8work Full timeJob SummaryAs the Operations Director at Cre8work, you will be responsible for overseeing the day-to-day operations of our branches, ensuring smooth and efficient courier services. You will lead a team of employees, manage branch budgets, control costs, and maximize profitability.
-
Maintenance Operations Director
2 months ago
Durban, KwaZulu-Natal, South Africa HR Genie Full time**Job Title:** Maintenance Operations Director**Company Overview:HR Genie is a leading provider of HR solutions, and we are seeking a highly skilled Maintenance Operations Director to join our team.
-
Strategic Operations Director
1 month ago
Durban, KwaZulu-Natal, South Africa Full Circle Selection Full timeAt Full Circle Selection, we are seeking a seasoned professional to fill the role of Strategic Operations Director. This position offers a unique opportunity to lead our planning function and drive innovation in our approach to delivering exceptional services to clients and customers.About the RoleThis is an exciting opportunity for a strategic thinker to...
-
Operational Excellence Director
1 month ago
Durban, KwaZulu-Natal, South Africa Wasteplan Full timeAre you a strategic operations professional looking for a new challenge? Wasteplan is seeking an experienced Operations Director to lead our waste management business.Job SummaryThe Operations Director will be responsible for overseeing and optimizing the day-to-day operational activities of our waste management business. This role requires a strong leader...
-
HR Operations Director
3 weeks ago
Durban, KwaZulu-Natal, South Africa HR Genie Full timeHR Operations Director Job DescriptionWe are seeking an experienced HR Operations Director to join our team at HR Genie.About the Role:Oversee the day-to-day operations of the HR functionManage HR administrative tasks, including recruitment, payroll, and benefits administrationDevelop and implement HR processes and procedures to improve efficiency and...
-
Financial Insurance Operations Manager
1 month ago
Durban, KwaZulu-Natal, South Africa Tower Group Full timeJob SummaryWe are seeking an experienced Financial Insurance Operations Manager to join our team at Tower Group. The successful candidate will be responsible for overseeing the end-to-end process of financial insurance operations, ensuring seamless execution and efficient management.
-
Industrial Operations Director
3 weeks ago
Durban, KwaZulu-Natal, South Africa Abantu Staffing Solutions Full timeAbout the RoleWe are seeking an experienced Industrial Operations Director to join our team at Abantu Staffing Solutions. The successful candidate will be responsible for overseeing all production operations, developing strategic plans to achieve business objectives, and ensuring the optimal use of resources.
-
Campus Operational Director
4 weeks ago
Durban, KwaZulu-Natal, South Africa CTU Career Chatz Full timeJob Title: Campus Operational DirectorThe estimated salary for this role is $80,000 - $120,000 per annum.Campus Operational Director at CTU Career Chatz is responsible for overseeing the operational and campus Academic systems, processes, and infrastructure while identifying opportunities for improvement and cost saving. This role anticipates and tracks...
-
Engineering Operations Director
3 weeks ago
Durban, KwaZulu-Natal, South Africa Abantu Staffing Solutions Full timeJob Description:We are looking for an experienced Engineering Operations Director to lead our engineering operations, develop and implement energy efficiency initiatives, and manage facilities.Key Responsibilities:Leading engineering operations, including facilities management and energy efficiency initiatives.Developing and implementing strategies for...
-
Facilities Management Director
3 weeks ago
Durban, KwaZulu-Natal, South Africa Meondoholdings Full timeJob OverviewAs a Facilities Management Director at Meondoholdings, you will be responsible for the overall management of facilities operations, including contract management, financial planning, and quality control.Key Skills and Qualifications:Proven Experience in Facilities ManagementStrong Leadership and Communication SkillsAttention to Detail and...
-
Automotive Operations Director
3 weeks ago
Durban, KwaZulu-Natal, South Africa C- Force Full timeJob DescriptionThe Automotive Operations Director at C-Force is responsible for overseeing the management of our transportation operations. This role requires a strong background in the automotive industry, with a focus on operational efficiency and compliance.Key Responsibilities:Manage daily transportation operations to ensure timely delivery of...
-
Retail Store Operations Director
3 weeks ago
Durban, KwaZulu-Natal, South Africa Meondoholdings Full timeAre you a results-driven professional looking for a challenging role in retail management? We are seeking an experienced Retail Store Operations Director to join our team at Meondoholdings. In this dynamic position, you will be responsible for leading the sales and marketing team, driving business growth, and ensuring operational efficiency.
-
Manufacturing Operations Director
3 weeks ago
Durban, KwaZulu-Natal, South Africa Platinum Recruitment Solutions Full timeAbout the RoleAs a Manufacturing Operations Director at Platinum Recruitment Solutions, you will be responsible for leading our production team to achieve outstanding results. This is an exciting opportunity to drive business growth and improve efficiency in a fast-paced environment.Responsibilities:Plan and Organize Manufacturing Operations: Develop and...
-
Senior Nursing Operations Director
7 days ago
Durban, KwaZulu-Natal, South Africa MSP Staffing LTD Full timeOur client, an established healthcare facility in Durban seeks a highly experienced and dynamic Senior Nursing Operations Director to lead and manage its nursing department.Job OverviewMSP Staffing LTD is seeking a results-driven leader to join our team. As a Senior Nursing Operations Director, you will be responsible for overseeing the day-to-day operations...
-
Regional Director
3 weeks ago
Durban, KwaZulu-Natal, South Africa Innovation Advance Full timeRegional Director Role at Innovation AdvanceWe are seeking a seasoned Regional Director to lead our fire operations in Durban. This is a key leadership position that requires a proven track record of success in the fire and gas suppression industry.The successful candidate will be responsible for driving business growth, developing and executing strategies...
-
Operations Director for Retail Growth
3 weeks ago
Durban, KwaZulu-Natal, South Africa RS Recruitment Services Full timeWe are seeking an experienced Operations Director to lead our RETAIL HARDWARE division based in DURBAN, KZN.The successful candidate will receive approximately R40 000 to R45 000 basic + R21k car allowance + medical aid + annual performance incentive.About the Role:The Operations Director will be responsible for growing retail sales through providing...
-
Head Culinary Director
4 weeks ago
Durban, KwaZulu-Natal, South Africa Staff Connection Full timeAt Staff Connection, we are seeking a talented Head Culinary Director to lead our kitchen team. As an Executive Chef, you will be responsible for the full operational running of the kitchen, including menu creativity and development, budget management, staff management, and training.The ideal candidate will have at least 8 years of experience as an Executive...
-
Farm Operations Director
4 weeks ago
Durban, KwaZulu-Natal, South Africa Farm Manager SA Full timeFarm Manager SA seeks a Farm Operations Director to lead our farm operations team. As a senior leader, you will be responsible for overseeing the overall direction and strategy of the farm's operations, ensuring alignment with company goals and objectives.We are looking for an experienced and skilled professional with a strong background in agricultural...
-
Strategic Medical Operations Director
4 weeks ago
Durban, KwaZulu-Natal, South Africa SAFStarlite Group Full timeAt SAF/Starlite Group, we are seeking a highly skilled Strategic Medical Operations Director to lead our medical team and optimize our medical services. This critical role will be responsible for managing the medical operations of our organization, ensuring the delivery of safe and effective medical care in dynamic and challenging environments.The ideal...