Operations and Customer Experience Specialist
3 weeks ago
We are seeking a highly skilled Operations and Customer Experience Specialist to join our team in Durban. As an Operations and Customer Experience Specialist, you will create PNR bookings from scratch, manage queues, do ticketing and reissues, and respond to client and supplier queries.
The ideal candidate should have/be the following:
- A qualification relevant to the travel industry, an advantage.
- A service-oriented approach.
- Familiar with reservations processes and procedures.
- A high command of the Travelport GDS (global distribution system).
- An excellent telephone manner.
- A good command of the English language.
Remuneration is market-related and negotiable based on qualifications and experience. Standard office hours apply with some flexibility for alternate Saturdays and occasional SA public holidays.
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Insurance Operations Director
2 days ago
Durban, KwaZulu-Natal, South Africa Customer Experience People SA Ltd Full timeJob Title: Insurance Operations DirectorCompany Overview:Customer Experience People SA Ltd is a leading provider of customer experience solutions in the insurance industry. We are committed to delivering exceptional results and exceeding our clients' expectations.Job Description:We are seeking a highly skilled and experienced Team Leader to lead our teams...
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Customer Experience Specialist
3 weeks ago
Durban, KwaZulu-Natal, South Africa Global Direct Full timeAre you looking for a challenging and rewarding career in sales? Do you have what it takes to succeed in a fast-paced and dynamic environment?We are seeking a Customer Experience Specialist to join our team at Global Direct. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving business...
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Customer Experience Management System Specialist
3 weeks ago
Durban, KwaZulu-Natal, South Africa Career-seekers Recruitment Solutions Full timeJob Title: Customer Experience Management System SpecialistWe are seeking a highly skilled Customer Experience Management System Specialist to join our team at Career-seekers Recruitment Solutions in Cape Town, South Africa. About the RoleThe ideal candidate will be responsible for managing and administering the customer relationship management (CRM) system...
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Senior Customer Experience Specialist
5 days ago
Durban, KwaZulu-Natal, South Africa Dante Personnel Full timeAs a Senior Customer Experience Specialist at Dante Personnel, you will play a key role in delivering exceptional customer experiences for our clients.The ideal candidate will have a strong background in call center or telesales work experience, with a minimum of 1 to 3 years of experience in the industry. They will be highly motivated and target-driven,...
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Customer Experience Specialist
3 weeks ago
Durban, KwaZulu-Natal, South Africa Bosch Umhlanga Full time**About the Role**We are seeking a skilled Service Advisor to join our team at Bosch Umhlanga. As a Service Advisor, you will be the primary point of contact for customers, ensuring their satisfaction by providing exceptional service and guidance throughout the vehicle service process.You will work closely with technicians, parts personnel, and customers to...
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Customer Service Operations Specialist
2 days ago
Durban, KwaZulu-Natal, South Africa TEEKOM SA Full timeJob DescriptionWe are seeking a skilled and customer-focused Customer Service Operations Specialist to join our team at TEEKOM SA.Key Responsibilities:Order Management: Receive and process incoming orders in a timely manner, ensuring that all necessary information is accurately captured and recorded.Customer Communication: Respond to customer inquiries via...
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Customer Experience Strategist
3 weeks ago
Durban, KwaZulu-Natal, South Africa The Legends Agency Full timeAbout The Legends AgencyAt The Legends Agency, we are committed to delivering exceptional customer experiences that drive business growth and success. As a key member of our team, you will play a vital role in developing and implementing strategies that expand our market reach and enhance customer engagement.Our ideal candidate is a results-driven...
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Automotive Customer Experience Specialist
4 weeks ago
Durban, KwaZulu-Natal, South Africa Bonafide Human Capital (Pty) Ltd Full timeAbout UsBonafide Human Capital (Pty) Ltd is a leading provider of automotive services, committed to delivering exceptional customer experiences.
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Procurement Operations Specialist
3 weeks ago
Durban, KwaZulu-Natal, South Africa Tower Group Full timeJob Title: Procurement Operations SpecialistThe Tower Group is seeking a skilled Procurement Operations Specialist to join our team. This role will be responsible for providing administrative support to the Machinery Team, with a focus on order management and stock control.Key Responsibilities: Maintenance of customer and vendor information in...
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Freight Operations Specialist
3 weeks ago
Durban, KwaZulu-Natal, South Africa Tower Group Full timeTower Group is a leading provider of logistics and cargo services. We are seeking a skilled Freight Operations Specialist to join our team.About the RoleThe Freight Operations Specialist will be responsible for managing the entire file process, from booking to delivery. This includes maintaining and updating sailing schedules, monitoring bookings with...
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Regulatory Operations Specialist
3 weeks ago
Durban, KwaZulu-Natal, South Africa Armstrong Appointments Full timeCompliance Operations Role:Armstrong Appointments is currently seeking a talented Regulatory Operations Specialist to join our team. The ideal candidate will possess excellent knowledge of FICA regulations and have a minimum of 1 year's experience in a similar position.This role requires a detail-oriented individual who can accurately check, verify, and...
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Ecommerce Operations Specialist
3 weeks ago
Durban, KwaZulu-Natal, South Africa Performability Recruitment Full timeAbout the Role">We are seeking a highly skilled Ecommerce Operations Specialist to join our team at Performability Recruitment. In this role, you will be responsible for managing the sales and ecommerce process for wholesale distributors.">Key Responsibilities:">">Maintain strong relationships with corporate online customers, ensuring high service levels and...
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Customer Sales Engagement Specialists
3 weeks ago
Durban, KwaZulu-Natal, South Africa International Call Group Full timeJob Overview:At International Call Group, we are seeking highly motivated individuals to join our team as Customer Sales Engagement Specialists. In this role, you will be responsible for initiating outbound calls to potential customers with the goal of selling products or services. You will utilize effective communication and sales techniques to engage...
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Logistics Operations Specialist
3 weeks ago
Durban, KwaZulu-Natal, South Africa HR Genie Full timeJob Description: Logistics Operations SpecialistWe are seeking a skilled Logistics Operations Specialist to join our team at HR Genie. As a key member of our logistics team, you will be responsible for enhancing the efficiency and effectiveness of our export and logistics operations. Your primary focus will be on process analysis, operations improvement, and...
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Experience Leader
2 days ago
Durban, KwaZulu-Natal, South Africa Full Circle Selection Full timeOperational Leadership RoleWe are seeking an experienced leader to join our team as a Customer Experience Leader. In this role, you will be responsible for delivering operational and commercial performance metrics across the business while managing Team Managers to achieve revenue, gross margin, and customer satisfaction targets.About the RoleThis is an...
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Production Operations Specialist
2 weeks ago
Durban, KwaZulu-Natal, South Africa Pronto Labour Team Full timeWe are seeking an experienced Production Operations Specialist to join our team at Pronto Labour Team. This role is ideal for a skilled professional with a strong background in maintenance and operations.As a Production Operations Specialist, you will be responsible for ensuring the smooth operation of our production facilities. Your expertise in maintenance...
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Machine Operations Specialist
3 weeks ago
Durban, KwaZulu-Natal, South Africa Scholtz Partners International (Pty) Ltd Full timeJob OverviewA skilled Machine Operations Specialist is sought for a production environment role in the KwaZulu-Natal Midlands, requiring a strong background in machinery operation and maintenance.
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Operational Excellence Specialist
4 days ago
Durban, KwaZulu-Natal, South Africa Hollywoodbets Full timeAbout the RoleWe are seeking an Operational Excellence Specialist to join our team in Umhlanga, Durban. As a key member of our Purple Team, you will play a crucial role in ensuring that our daily operations run smoothly and efficiently.
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Customer Experience Ambassador
3 weeks ago
Durban, KwaZulu-Natal, South Africa Numeral Financial Services Group Full timeAbout Us">We are a leading financial services provider seeking a charismatic Sales Engagement Representative to boost our brand's presence.">What You'll Do:">">Develop strong relationships with clients and prospects through face-to-face interactions.">Host engaging events and activities to promote our products and services.">Foster a positive online presence...
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Durban, KwaZulu-Natal, South Africa Pro Select Consulting Full timeAbout the RoleAs a Portuguese speaking customer experience representative at Pro Select Consulting, you will be responsible for delivering exceptional customer service through inbound and outbound calls. You will address customer inquiries, resolve issues, and provide accurate information about products and services.Key ResponsibilitiesHandle high-volume...