Customer Service Excellence Lead
3 weeks ago
The Legends Agency is a leading provider of customer service solutions, and we are seeking a highly skilled and experienced CSC Manager to join our team. As a CSC Manager, you will be responsible for managing the entire customer service division and product support division call centre operations.
This is a unique opportunity to join a dynamic and innovative organization and contribute to the growth and success of our business. We offer a competitive salary package, including a base salary of R60 000.00 - R80 000.00 per annum, depending on experience.
Key Accountabilities- Overall Management: Full accountability for the performance and management of the call centres.
- Geographic Responsibility: National coverage across South Africa.
- Business Unit: Call Centre Operations.
- CSC productivity and call volumes.
- Sales volumes and basket sales.
- Customer query escalation and resolution.
- Achievement of SLA standards.
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Customer Service Excellence Associate
1 month ago
Durban, KwaZulu-Natal, South Africa Coledesk Full timeAt Coledesk, we value exceptional customer service as a cornerstone of our business.We are seeking an individual to join our team as a Customer Service Excellence Associate. In this role, you will play a vital part in ensuring our customers receive the highest level of support and care.Responsibilities:Respond to customer inquiries and requests via multiple...
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Customer Service Excellence Specialist
4 days ago
Durban, KwaZulu-Natal, South Africa Coledesk Full timeJob Description As a valued member of the Coledesk team, you will be responsible for delivering exceptional customer service experiences. Your primary goal is to resolve customer inquiries and requests in a timely and professional manner. Responsibilities: • Respond to customer inquiries via various communication channels,...
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National Customer Service Centre Lead
3 weeks ago
Durban, KwaZulu-Natal, South Africa The Legends Agency Full timeJob OverviewThe Legends Agency seeks a seasoned Customer Service Centre Lead to oversee the effective management of our call centre operations. This role entails implementing and maintaining call centre standards, resourcing, training, and optimizing efficiencies and controls.Key Responsibilities:Ensure customer service excellence through strategic planning,...
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Service Solutions Key Holder
4 weeks ago
Durban, KwaZulu-Natal, South Africa Service Solutions Full timeCompany OverviewService Solutions, a leading international FMCG retailer, is seeking an exceptional candidate to fill the role of 3rd key holder for our busy Pavilion Branch. Our company prides itself on delivering excellent customer service and providing a unique shopping experience for our clients.Salary The estimated salary for this position is $50,000 -...
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Operational Excellence Lead
6 days ago
Durban, KwaZulu-Natal, South Africa African Recruitment and Training Full timeJob SummaryWe are seeking an experienced Operational Excellence Manager to join our team at African Recruitment and Training. The successful candidate will be responsible for establishing clear roles and responsibilities, analyzing business and operational gaps, and ensuring data quality.Responsibilities:Establish a framework to align operations teams with...
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Customer Service Representative
2 months ago
Durban, KwaZulu-Natal, South Africa Benny Recruitment Full time R4 500 - R12 000 per monthCompany OverviewBenny Recruitment is a leading recruitment agency with a strong focus on customer satisfaction.Salary$45,000 - $60,000 per annum, depending on experience.Job DescriptionWe are seeking an experienced Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service and resolving...
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Customer Service Representative
3 weeks ago
Durban, KwaZulu-Natal, South Africa Express Employment Professionals (Witbank) Full timeJob DescriptionWe are seeking an experienced Customer Service Representative to join our team in Durban. As a key member of our sales team, you will be responsible for providing exceptional customer service, handling telephonic enquiries, and processing orders.Key Responsibilities:Handling customer complaints and resolving issues in a professional...
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Customer Service Professional
5 days ago
Durban, KwaZulu-Natal, South Africa Innovative Outsourcing Solutions Full timeAt Innovative Outsourcing Solutions, we are seeking a highly skilled and dedicated Customer Service Professional to join our team. This is an exciting opportunity for someone who is passionate about delivering exceptional customer experiences.The successful candidate will be responsible for providing superior service to internal and external customers via...
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Customer Service Representative
2 months ago
Durban, KwaZulu-Natal, South Africa Benny Recruitment Full time R4 500 - R12 000 per monthJob DescriptionWe are seeking a highly motivated and skilled Customer Service Representative to join our team at Benny Recruitment. As a Customer Service Representative, you will be responsible for delivering exceptional customer service through various communication channels including phone, email, and chat.Your primary goal will be to resolve customer...
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Customer Service Representative
3 days ago
Durban, KwaZulu-Natal, South Africa Benny Recruitment Full time R4 500 - R12 000 per monthJob DescriptionWe are seeking a highly motivated and skilled Customer Service Representative to join our team at Benny Recruitment. As a Customer Service Representative, you will be responsible for delivering exceptional customer service through various communication channels including phone, email, and chat.Your primary goal will be to resolve customer...
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Customer Service Ambassador
4 weeks ago
Durban, KwaZulu-Natal, South Africa The Legends Agency Full timeJob SummaryWe are seeking an experienced Customer Service Ambassador to join our team at The Legends Agency in Umhlanga, Durban. This role involves providing exceptional customer service, handling incoming inquiries, and promoting our business through targeted marketing efforts.About the RoleThe successful candidate will have excellent people skills, strong...
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Customer Service Representative
3 weeks ago
Durban, KwaZulu-Natal, South Africa Exhilarate Full timeWe are Exhilarate, a reputable Financial Services Company based in South Africa. We are seeking to hire a highly experienced Customer Service Representative. As a sales agent, you will be responsible for contacting prospective customers, selling and marketing our financial products.The successful candidate will earn an estimated R4000 per month, with...
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Customer Service Representative
3 weeks ago
Durban, KwaZulu-Natal, South Africa FIREFLY Full timeJob Title: Customer Service RepresentativeAbout FIREFLYFIREFLY is a dynamic and growing organization seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels.Job SummaryWe are looking...
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Sales and Customer Service Professionals
2 months ago
Durban, KwaZulu-Natal, South Africa International Call Group Full timeAbout UsInternational Call Group is a leading organization in the customer service industry.Job DescriptionAs a Sales Agent with our company, you will be responsible for handling outbound customer calls with professionalism and empathy. You will listen actively to customer inquiries and provide accurate information or assistance using company systems and...
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Customer Service Representative
3 weeks ago
Durban, KwaZulu-Natal, South Africa BCFMIKZN Full time**Job Title:** Customer Service RepresentativeWe are seeking a highly skilled and experienced Customer Service Representative to join our team at the BCFMIKZN. The successful candidate will be responsible for providing exceptional customer service, handling inquiries, and resolving issues in a professional and timely manner.**Key Responsibilities:**Provide...
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Customer Service Representative
5 days ago
Durban, KwaZulu-Natal, South Africa Catch Recruit Full time**Job Title:** Customer Service RepresentativeCompany Overview:As a customer service representative at Catch Recruit, you will play a vital role in delivering exceptional customer experiences and driving business growth. We are seeking highly motivated and results-driven individuals who can thrive in a fast-paced environment.Salary:The estimated salary for...
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Customer Service Representative
2 months ago
Durban, KwaZulu-Natal, South Africa Benny Recruitment Full time R5 600 - R9 800 per monthJob SummaryWe are seeking a highly skilled Customer Service/Support professional to join our team at Benny Recruitment. This role involves providing exceptional support to clients, addressing their inquiries and concerns with professionalism and sensitivity.The ideal candidate will possess a solid background in customer service practices, excellent...
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Customer Service Representative
3 days ago
Durban, KwaZulu-Natal, South Africa Benny Recruitment Full time R5 600 - R9 800 per monthJob SummaryWe are seeking a highly skilled Customer Service/Support professional to join our team at Benny Recruitment. This role involves providing exceptional support to clients, addressing their inquiries and concerns with professionalism and sensitivity.The ideal candidate will possess a solid background in customer service practices, excellent...
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Customer Service Coordinator
3 weeks ago
Durban, KwaZulu-Natal, South Africa Hotelexpress Full timeWe are seeking a highly motivated and detail-oriented individual to join Hotelexpress as a Customer Service Coordinator.About the RoleThis role involves servicing customer accommodation requests in a timely and professional manner, operating during business hours Monday to Saturday.Key Responsibilities:Respond to customer requests for hotel accommodation via...
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Customer Service Representative
2 months ago
Durban, KwaZulu-Natal, South Africa Exhilarate Full timeAbout Us:Exhilarate is a dynamic and fast-growing company located in a vibrant and exciting location. We pride ourselves on delivering exceptional customer experiences and providing our employees with opportunities for growth and development.Job Description:We are seeking a highly motivated and enthusiastic individual to join our team as a Sales Consultant....