Customer Service Specialist
1 month ago
We are seeking a skilled Customer Service Specialist to join our team at WNS Global Services. As a key member of our customer service team, you will be responsible for providing exceptional communication solutions to our clients.
Key Responsibilities:- To provide tailored product and service solutions to customers by identifying their needs and preferences.
- To actively grow client markets, resulting in increased revenue and improved customer satisfaction.
To excel in this role, you will require:
- At least 6 months of experience in sales or customer service as a call center agent.
- Customer Care
- Numeracy
- Products
- Telephone Etiquette
- Stress Tolerance
- Multi-tasking
- Processing Speed
- Comprehension
- Selling Techniques
- Interpersonal
- Communicating
- Listening Skills
- Computer Applications
- Problem Solving
- Time Management
- Reading & Writing
- Information Locating
Please note that you must hold a Matric or equivalent qualification.
About the Role:This is a full-time position with a competitive salary range of $45,000 - $60,000 per annum, depending on experience and location. We offer a dynamic work environment with opportunities for growth and development.
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