IT Service Operations Specialist

2 weeks ago


Durban, KwaZulu-Natal, South Africa MSP Staffing LTD Full time

MSP Staffing LTD is seeking a highly skilled IT Service Operations Specialist to join their team. With a focus on service delivery and customer satisfaction, this role plays a critical part in ensuring seamless operations across all facets of service delivery.

Key responsibilities include building strong relationships with multiple departments, delivering exceptional service quality within an ITIL framework, and managing vendors effectively. Additionally, the successful candidate will have excellent written and verbal communication skills, as well as experience working with IT infrastructure and operating systems.

A strong background in incident management and IT service operations is essential for this position. If you have what it takes to excel in this challenging yet rewarding role, we encourage you to apply.



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