Customer Relationship Specialist

2 weeks ago


Durban, KwaZulu-Natal, South Africa Sanlam Full time

At Sanlam, we're committed to empowering individuals and communities to achieve their financial goals. This role offers a unique opportunity to build lasting relationships with clients and help them navigate the world of short-term insurance.

Salary: R300 000 - R450 000 per annum (dependent on experience)

Job Description:

We're seeking a highly motivated and results-driven Customer Relationship Specialist to join our team. In this role, you'll be responsible for contacting clients to query outstanding payments, provide product information, and escalate issues as needed. You'll work closely with internal teams to ensure accurate data recording and high-quality customer service.

Required Skills and Qualifications:

  • Grade 12 / Standard 10
  • Tertiary qualification beneficial
  • RE Certificate (as per DOFA date)
  • Fully FAIS Accredited (as per DOFA date)

Benefits:

  • Ongoing training and development opportunities
  • A dynamic and inclusive work environment
  • The chance to build strong relationships with clients and colleagues alike

Others:

This is an excellent opportunity for someone looking to start or advance their career in sales and customer service. If you're passionate about building relationships and delivering exceptional customer experiences, we'd love to hear from you.



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