Travel Operations Coordinator

3 weeks ago


Cape Town, Western Cape, South Africa G Adventures Full time

About Us

G Adventures is a leading small-group adventure travel company with a rich history of creating unforgettable travel experiences across the globe.

Our Mission

We're dedicated to changing lives through travel, fostering meaningful relationships with local communities, and promoting sustainable tourism practices.

Job Summary

We're seeking a highly organized and detail-oriented Reservations Support Specialist to join our team in Cape Town. As a key member of our Reservations team, you'll be responsible for ensuring seamless day-to-day reservations operations throughout the Southern & East Africa region.

Key Responsibilities

  • Provide administrative support to the Global Sales and Base Camp Operations teams
  • Ensure efficient handling of last-minute booking requests and changes
  • Work closely with our Tour Ops team to ensure smooth tour operations
  • Support the Reservations & Flights Manager in negotiating reduced cancellation charges from suppliers
  • Assist the finance department with invoice queries and related tasks
  • Support the contract specialist with special requests and projects
  • Collaborate with the buying & contracting team to ensure accurate rates and pricing on our internal systems

Requirements

  • 1+ years of experience in the travel industry
  • Excellent computer skills and proficiency in English
  • Familiarity with travel industry practices and customer service principles
  • Strong attention to detail, organizational skills, and time management abilities
  • Ability to work effectively in a team environment and communicate effectively with colleagues and stakeholders

What We Offer

  • Competitive salary and benefits package
  • Opportunities for growth and development within the company
  • A dynamic and inclusive work environment

G Adventures is an equal opportunity employer committed to fostering a diverse and inclusive work environment.


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