Reservations Travel Coordinator

4 weeks ago


Cape Town, Western Cape, South Africa Red Ember Recruitment Full time

Job Summary

We are seeking a highly skilled Travel Experience Specialist to join our team at Red Ember Recruitment. The ideal candidate will have a passion for travel and a strong ability to work independently.

Key Responsibilities

  • Develop and maintain excellent working relationships with Tour Operators.
  • Design and coordinate exclusive travel experiences in South Africa.
  • Prepare tailor-made travel offers and documents, as well as travel programs and administrative processes.
  • Oversee and manage guest itineraries to ensure successful execution.
  • Provide exceptional customer service to guests from arrival to departure.
  • Supervise current Tour Programs and services provided.
  • Interact with other providers and assist in finding new service providers of high standards.
  • Book and supervise Tour Guides and drivers working for our company.
  • Offer consultation on travel and tourism products, as well as information on traveling to clients.

Requirements

  • Exceptional customer service skills.
  • Good judgment and adept use of travel research and technologies.
  • Passion for travel.
  • Minimum two years of experience.
  • Above-average knowledge of Tourism Products/Packages in South Africa.
  • Excellent communication skills in verbal and written English.
  • Ability to work independently and handle bookings unsupervised.
  • Willingness to learn and adapt quickly.
  • Flexibility in working hours and availability for emergency phone duty.

Benefits

  • Commission


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