Reservations Travel Coordinator
4 weeks ago
Job Summary
We are seeking a highly skilled Travel Experience Specialist to join our team at Red Ember Recruitment. The ideal candidate will have a passion for travel and a strong ability to work independently.
Key Responsibilities
- Develop and maintain excellent working relationships with Tour Operators.
- Design and coordinate exclusive travel experiences in South Africa.
- Prepare tailor-made travel offers and documents, as well as travel programs and administrative processes.
- Oversee and manage guest itineraries to ensure successful execution.
- Provide exceptional customer service to guests from arrival to departure.
- Supervise current Tour Programs and services provided.
- Interact with other providers and assist in finding new service providers of high standards.
- Book and supervise Tour Guides and drivers working for our company.
- Offer consultation on travel and tourism products, as well as information on traveling to clients.
Requirements
- Exceptional customer service skills.
- Good judgment and adept use of travel research and technologies.
- Passion for travel.
- Minimum two years of experience.
- Above-average knowledge of Tourism Products/Packages in South Africa.
- Excellent communication skills in verbal and written English.
- Ability to work independently and handle bookings unsupervised.
- Willingness to learn and adapt quickly.
- Flexibility in working hours and availability for emergency phone duty.
Benefits
- Commission
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