Reservations Manager

3 weeks ago


Stellenbosch, Western Cape, South Africa Wild Dreams Hospitality Full time
Job Summary
We are seeking a highly organized and experienced Service Coordinator to join our team at Wild Dreams Hospitality. As a key member of our front-of-house team, you will play a crucial role in delivering exceptional dining experiences to our discerning guests. If you have a passion for hospitality and a talent for coordination, we encourage you to apply for this exciting opportunity.

Salary
The estimated annual salary for this position is $58,000 - $68,000, based on experience. We offer a competitive compensation package that reflects the value we place on our employees' contributions.

Responsibilities
This role involves:
  • Coordinating reservations and waitlists to ensure efficient table management.
  • Communicating effectively with guests, colleagues, and other stakeholders.
  • Maintaining high levels of service quality and adhering to our brand standards.
  • Working collaboratively with the reservations team to optimize guest flow and minimize wait times.


Requirements
To excel in this role, you will need:
  • A relevant qualification in hospitality or a related field.
  • Previous experience in a similar role, preferably in a fine dining setting.
  • Excellent communication and interpersonal skills.
  • Able to work effectively under pressure and as part of a team.


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