Hotel Operations Manager

5 days ago


Stellenbosch, Western Cape, South Africa Merand Corbett & Associates Full time

We are seeking an experienced Hotel Operations Manager to join our team at Merand Corbett & Associates.

The successful candidate will be responsible for overseeing the daily operations of our hotel, ensuring seamless guest experiences and maintaining high standards of hospitality and cleanliness.

Key Responsibilities include:

  • Greeting and assisting guests with check-in and check-out
  • Handling reservations and guest inquiries in a timely and efficient manner
  • Providing information on hotel services and local attractions to enhance guest stays
  • Addressing guest needs and complaints promptly and professionally
  • Overseeing housekeeping and maintenance teams to ensure excellent room quality and facilities management
  • Managing guest records and billing accurately and efficiently
  • Collaborating with other departments to ensure a cohesive and exceptional guest experience
  • Supervising and training staff, including scheduling and performance management
  • Maintaining high standards of hospitality and cleanliness throughout the hotel
  • Assisting with restaurant service and event coordination as needed

Requirements for this role include:

  • Experience in hotel reception or front desk roles, preferably with leadership experience
  • Excellent communication and organisational skills to manage multiple tasks and priorities
  • Proficiency in hotel management software, such as Semper, Night Bridge, Pastel, and MS Office
  • Leadership experience and ability to manage a team effectively
  • Flexible hours, including weekends and holidays, due to the nature of the role
  • Fluent English language skills, with additional languages being an advantage
  • Strong knowledge of Stellenbosch and surrounding areas to provide expert recommendations to guests
  • Own transport and good health to facilitate work-related travel
  • Experience in restaurant front-of-house, payroll, and accounting is a plus, but not required

Estimated Salary: R120,000 - R180,000 per annum, depending on experience and qualifications.

Please note that only shortlisted candidates will be contacted for further evaluation and discussion.



  • Stellenbosch, Western Cape, South Africa Red Rock Recruitment Full time

    We are seeking an experienced Hotel Operations Manager to join our team at Red Rock Recruitment. This is a challenging and rewarding role that requires the right individual to take on responsibilities such as managing staff, overseeing daily operations, and ensuring exceptional customer service.About UsAt Red Rock Recruitment, we specialize in providing top...


  • Stellenbosch, Western Cape, South Africa IntelliStaff Full time

    At IntelliStaff, we are seeking an experienced Hotel Guest Services Coordinator to join our team. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring seamless hotel operations.About the RoleThis is a dynamic opportunity for a professional with excellent communication skills, attention to...


  • Stellenbosch, Western Cape, South Africa Wild Dreams Hospitality Full time

    Job OverviewWe are seeking an experienced Hotel Porter to join our team at Wild Dreams Hospitality. The successful candidate will have a proven track record of working in high-end hotel environments and possess excellent problem-solving skills.About the RoleThis live-out position requires the ability to work independently as well as part of a team, with...


  • Stellenbosch, Western Cape, South Africa Merand Corbett & Associates Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Office Operations Manager to join our team at Merand Corbett & Associates.About the RoleThe successful candidate will be responsible for overseeing the front office operations, ensuring seamless guest experiences, and managing a team of staff members.Key ResponsibilitiesGreeting and Assisting...


  • Stellenbosch, Western Cape, South Africa Agrimark Operations Limited Full time

    About the Job:Agrimark Operations Ltd, a subsidiary of KAL Group Ltd, is seeking an experienced Retail Store Manager to join its dynamic team. As a key member of our retail operations team, the successful candidate will be responsible for overseeing sales, staff, inventory, and operational systems within a retail store environment.Key Responsibilities:Assist...


  • Stellenbosch, Western Cape, South Africa Lexdan Select Full time

    About Lexdan SelectWe are a forward-thinking organization that prioritizes excellence in our services.Job SummaryThis role is responsible for maintaining personnel and travel tracking sheets, liaising with suppliers, communicating with reservations teams/personnel of domestic and international hotels, and compiling and organizing data.Key...


  • Stellenbosch, Western Cape, South Africa PH Stellenbosch Full time

    We are seeking a highly skilled Operations and Revenue Manager to join our team at PH Stellenbosch.About the RoleThe successful incumbent will be responsible for overseeing the hotel's reservations system and contributing to revenue strategy development. They will handle individual guest, group, and conference bookings, as well as process requests, changes,...


  • Stellenbosch, Western Cape, South Africa IntelliStaff Full time

    Job Overview:At IntelliStaff, we are seeking an experienced Housekeeping Operations Manager to lead our housekeeping team in delivering exceptional guest experiences.Key Responsibilities:Oversee the daily operations of the housekeeping department, ensuring seamless room preparations and efficient workflow management.Develop and implement comprehensive...

  • Snr Sous Chef

    3 days ago


    Stellenbosch, Western Cape, South Africa Pro Tem Recruitment Full time

    We are seeking a highly skilled and experienced Sous Chef to join our client's award-winning kitchen team in Stellenbosch, South Africa. This is an excellent opportunity for a motivated professional to take their career to the next level and contribute to the success of our client's 5-star hotel.About the Role:The successful candidate will be responsible for...

  • Reservations Manager

    3 weeks ago


    Stellenbosch, Western Cape, South Africa PH Stellenbosch Full time

    Job SummaryWe are seeking a highly skilled Reservations Manager to join our team at PH Stellenbosch. As a key member of our operations department, you will be responsible for managing the hotel's reservations system and contributing to revenue strategy.


  • Stellenbosch, Western Cape, South Africa Pro Tem Recruitment Full time

    We are seeking an exceptional Culinary Director to join our team at a 5-star hotel in Stellenbosch. As a key member of our leadership team, you will be responsible for driving the culinary vision and strategy of the hotel.ResponsibilitiesDevelop and implement menus that meet the highest standards of quality and presentationManage kitchen staff and maintain a...


  • Stellenbosch, Western Cape, South Africa Merand Corbett & Associates Full time

    At Merand Corbett & Associates, we are seeking an experienced Accommodation Manager to join our team. As a key member of our staff, you will be responsible for overseeing the day-to-day operations of our hotel reception and front desk.Job Description:Greet and assist guests with check-in/check-out processes, providing a warm and welcoming atmosphere that...


  • Stellenbosch, Western Cape, South Africa IntelliStaff Full time

    Job Title: Farm and Sustainability ManagerAbout the RoleIntelliStaff is seeking a highly skilled and experienced Farm and Sustainability Manager to join our team. As a key member of our operations team, you will be responsible for ensuring the efficient and sustainable operation of our farm and water management systems.Key ResponsibilitiesEffluent Water...


  • Stellenbosch, Western Cape, South Africa Lexdan Select Full time

    We are seeking a highly organized and detail-oriented Business Operations Coordinator to join our team at Lexdan Select.About the RoleThis is a full-time position that requires the ability to multitask, prioritize tasks, and maintain accurate records. The ideal candidate will have a strong understanding of business operations and be able to effectively...


  • Stellenbosch, Western Cape, South Africa IntelliStaff Full time

    Job Summary:Hiring for an exciting opportunity as a Hotel Pool Attendant with IntelliStaff. As a key member of our team, you will be responsible for providing exceptional service to guests, ensuring their poolside experience is enjoyable and safe.Key Responsibilities:Greet and assist guests with poolside needs, including towel provision, sunbed setup, and...


  • Stellenbosch, Western Cape, South Africa Lexdan Select Full time

    We are seeking a skilled Business Operations Coordinator to join our team at Lexdan Select.About the RoleThe ideal candidate will possess excellent organizational and communication skills, with a strong ability to maintain accurate records and perform administrative tasks efficiently.Key Responsibilities:Maintain personnel and travel tracking sheets...


  • Stellenbosch, Western Cape, South Africa Communicate Recruitment Full time

    Job Description:Develop, implement, and monitor preventative maintenance programs aligned with warranties, safety regulations, and best practicesCollaborate closely with Hotel Managers, Group Operational Manager, and Department Heads to address maintenance requests promptly and effectivelyPlan and manage maintenance schedules for equipment, vehicles, and...


  • Stellenbosch, Western Cape, South Africa IntelliStaff Full time

    Job Title: Executive Housekeeping ManagerJob Summary:We are seeking an exceptional Executive Housekeeping Manager to lead our housekeeping team and maintain the highest standards of cleanliness and quality in our luxury hotel or 5-star estate. As a key member of our management team, you will be responsible for developing and implementing housekeeping...


  • Stellenbosch, Western Cape, South Africa PH Stellenbosch Full time

    The successful incumbent in this position will play a pivotal role at PH Stellenbosch, overseeing the hotel's reservations system and contributing to revenue strategy development.Job SummaryWe are seeking a highly organized and adaptable Reservations Manager to join our team. This is an excellent opportunity for someone with experience in managerial or...


  • Stellenbosch, Western Cape, South Africa PH Stellenbosch Full time

    Job OverviewThe Reservations Manager Professional will play a crucial role in maintaining the hotel's reservations system, ensuring seamless guest experiences and optimal revenue strategies.About PH StellenboschPH Stellenbosch is a leading hospitality provider, committed to delivering exceptional services to our guests.Job SummaryWe are seeking an...