Experienced Group Travel Coordinator
2 days ago
Job Summary:
We are seeking an experienced Senior Tour Operator to join our team at RMV Solutions Recruitment. As a Senior Tour Operator, you will be responsible for providing exceptional tour management services to our clients.
Key Responsibilities:
- Evaluate client requirements based on special interests, needs, and budget constraints.
- Provide timely quotations for all requested services.
- Make reservations for all requested services.
- Acknowledge and respond to written requests from agents.
- Maintain communication with agents regarding reservation status, payment terms, deadlines, and booking conditions.
- Organize Meet and Greets when necessary.
- Manage documentation for all reservations including itinerary planning, travel packs, vouchers, rooming lists, and filing.
- Ensure timely invoicing of clients and address any account queries.
- Arrange tour guide services as needed.
- Negotiate the best rates with preferred suppliers.
Requirements:
- Matric / Grade 12.
- Preferably a qualification in Travel & Tourism.
- 3 years of experience handling group travel within the tourism industry.
Competencies:
- Proficiency in written and spoken German would be a great advantage.
- Ability to understand complex group itineraries and costing.
- Familiarity with Tourplan software is advantageous.
- Knowledge of group bookings, quotations, and costings.
- Strong negotiation skills with suppliers.
- Understanding of customer needs and products.
- Excellent knowledge of South African and regional geography.
- Strong product and logistical knowledge.
About Us:
RMV Solutions Recruitment specializes in inbound travel to various African countries like South Africa, Namibia, Kenya, Tanzania, and Uganda.
Estimated Salary: R250,000 - R350,000 per annum
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