Sales Director

2 days ago


Randburg, Gauteng, South Africa Bright Placements Full time
Sales Manager Job Description

We are seeking a highly motivated and experienced Sales Manager to join our team at Bright Placements. As a Sales Manager, you will be responsible for driving leisure sales and business development for a 5-star luxury game lodge located in the Waterberg region.

Key Responsibilities:
  • Leisure Sales Strategy:
    • Develop and implement a comprehensive leisure sales strategy tailored to high-end domestic and international travelers.
    • Target and secure individual leisure bookings, family groups, and small group leisure travel, while promoting the lodge's unique experiences.
    • Actively pursue new sales opportunities by identifying and reaching out to potential clients and markets, including high-net-worth individuals (HNWIs), luxury travel planners, and exclusive tour operators.
  • Business Development:
    • Build and nurture strong relationships with leisure travel agents, tour operators, and travel consortiums specializing in luxury and safari travel.
    • Foster partnerships with DMCs (Destination Management Companies) and other relevant stakeholders to maximize visibility in key markets.
    • Attend virtual travel and tourism trade shows, as well as occasional in-person networking events and conferences to promote the lodge and generate leads.
  • Client Relationship Management:
    • Provide a personalized, high-touch service to leisure clients, ensuring their needs are met from the initial inquiry through to the post-visit follow-up.
    • Maintain long-term relationships with repeat clients and travel agents, ensuring client satisfaction and repeat business.
    • Act as the main point of contact for all leisure sales inquiries, offering tailored proposals and customized packages based on guest preferences.
  • Revenue Growth & Sales Targets:
    • Set and achieve monthly, quarterly, and annual leisure sales targets.
    • Monitor sales performance, analyze market trends, and adjust strategies to optimize bookings and increase revenue.
    • Report regularly to management on sales figures, market feedback, and competitive insights.
  • Marketing & Collaboration:
    • Work closely with the marketing team to create and launch targeted leisure campaigns that showcase the lodge's offerings and luxury experiences.
    • Collaborate on content creation, digital marketing strategies, and promotions to attract leisure guests.
    • Contribute to social media campaigns by sharing insights into client preferences and market trends.
  • Guest Experience Enhancement:
    • Liaise with the lodge operations team to ensure seamless coordination of guest bookings and experiences, providing feedback from guests to enhance offerings.
    • Stay informed about new developments at the lodge and communicate these to potential clients to encourage bookings.
Requirements:
  • Strong background in leisure sales within the luxury travel, hospitality, or safari industry.
  • Proven track record of meeting or exceeding sales targets in a remote or independent role.
  • Extensive network of contacts within the luxury travel and leisure market, including tour operators, travel agents, and HNWIs.
  • Excellent communication, negotiation, and interpersonal skills, with the ability to build and maintain relationships remotely.
  • Proficient in CRM systems, sales tracking, and digital tools used for remote communication and sales management.
  • Ability to work independently while staying aligned with lodge management and overall business goals.
  • Knowledge of the Waterberg region, safari experiences, and the luxury travel market.
Preferred Qualifications:
  • A passion for the safari and wildlife industry, with an understanding of the unique selling points of 5-star game lodges.
  • Self-motivated, results-driven, and able to work effectively in a remote environment.
  • Prior experience in remote or virtual sales positions, with a track record of success.

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