Service Delivery Expert

About the Role: iSON Xperiences is seeking a highly skilled Technical Service Delivery Expert to join our team. This role requires expertise in on-site training, process alignment, and warranty billing to improve service levels and customer satisfaction.Key Responsibilities:Deliver on-site training to administrators at accredited partners.Align processes...

FunctieomschrijvingAt Dimension Data, we need a skilled Service Level Analyst to ensure that we deliver on contractual agreements with clients as it relates to service performance metrics, reports, and performance analytics. This role involves working with a small number of large clients or specific client accounts on behalf of a region. The candidate will...

About the RoleWe are seeking an experienced Application Delivery Expert to join our team at Dimension Data.ResponsibilitiesManage a team providing application delivery services to our clients.Develop and implement application roadmaps to ensure successful delivery.Collaborate with stakeholders to establish and maintain service level agreements.Lead change...

About the Role:We are looking for a seasoned professional to fill the position of Head of Service Delivery Excellence. The ideal candidate will have extensive experience in driving and executing customer service initiatives and possess strong analytical and decision-making skills.Responsibilities Include:Define and implement regional customer service...

Job Title: Quality Assurance Specialist - Service Delivery ExpertAbout Us: At Callforce Direct, we strive to deliver exceptional customer service experiences. We are seeking a skilled Quality Assurance Specialist to join our team.Salary: $65,000 - $85,000 per year, depending on experience.Job Description:Key ResponsibilitiesMonitor Customer Interactions:...

Empowering Africa’s tomorrow, together one story at a time. - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job...

About the RoleWe are seeking an experienced IT Service Delivery Manager to lead our team in delivering exceptional service to our clients. The successful candidate will be responsible for overseeing the coordination of customer service and support activities, including the delivery of pre- and post-sales services, customer care, and retention.Key...

About the RoleWe are seeking a highly skilled Service Delivery Manager to join our team at Motus Corporation. This is an exciting opportunity for someone who is passionate about delivering exceptional service and ensuring smooth workflow in our service department.

About the RoleWe are seeking an experienced IT Service Delivery Manager to join our team at Dimension Data.

FunctieomschrijvingOversees the coordination of customer service and support activities which may include the delivery of pre- and post-sales services, customer care and retention, installation, technical support, repair, and maintenance of organization’s products.Operations management:Responsible for the day to day running of the Operational tasks in line...

Job Description:We are seeking an experienced IT Service Delivery Specialist to join our team at TalentCru. In this role, you will provide 1st and 2nd level technical support to customers via the IT Service Help Desk, including audio visual requirements. You will also be responsible for installing and configuring computer hardware, software, systems,...

Purpose of the Job: Reporting to the Team Leader, the Support Assistant will be responsible for producing high-quality work based on established standards and procedures.Key Responsibilities:Producing high-quality work based on established standards and procedures.Communicating with others based on knowledge of job routines and procedures.Maintaining...

About the RoleiSON Xperiences is looking for a skilled Service Process Expert to drive efficiency and excellence in our field service operations.This is an exciting opportunity to work closely with our partner organizations, ensuring seamless alignment with our Global Service Parts Network (GSPN).The ideal candidate will possess:Proven experience in...

Job DescriptionThe Senior IT Service Delivery Manager is responsible for ensuring seamless service delivery to clients, guaranteeing their IT infrastructure and systems remain operational. This involves proactively managing, overseeing, monitoring, investigating, and resolving escalated technical incidents and problems to restore services to clients in...

FunctieomschrijvingDescription5 - 10 years experience in Customer Delivery environment.Must be familiar with application delivery, application sunset and strategiesMust be familiar with Change Advisory BoardsMust be able to manage Application roadmapsMust manage all levels of StakeholdersManage Service Level Agreements and work towards optimisation and...

Company Overview:">iSON Xperiences is a leading provider of innovative technology solutions, and we're seeking a highly skilled Technical Consultant to join our team. As a key member of our field support organization, you will play a crucial role in enhancing the quality of service delivery to our customers.">Job Summary:">We are looking for a seasoned...

Job DescriptionAre you a seasoned leader looking to take your career to the next level?We are seeking a highly motivated and experienced Strategic Service Delivery Director to join our team at Dimension Data.In this key role, you will be responsible for overseeing the delivery of pre-and post-sales services, customer care, and retention, installation,...

Unlock the Future of Luxury Cruise Customer ServiceWe are seeking a seasoned leader to spearhead our customer service operations in South Africa for a leading global luxury cruise line.As an Experience Centre Expert, you will be responsible for driving strategic planning and execution of call centre operations, cultivating high-performing teams focused on...

Empowering Africa’s tomorrow, together one story at a time. - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job...

We are committed to diversity and inclusion when recruiting internally and externally. Preference will be given to employment equity candidates Description The Service Delivery Manager for the Tech Operations Team in Private Banking will ensure the seamless delivery of IT services, focusing on operational excellence, customer satisfaction, and...