Senior IT Service Delivery Manager

Empowering Africa’s tomorrow, together one story at a time. - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job...

FunctieomschrijvingAt Dimension Data, we need a skilled Service Level Analyst to ensure that we deliver on contractual agreements with clients as it relates to service performance metrics, reports, and performance analytics. This role involves working with a small number of large clients or specific client accounts on behalf of a region. The candidate will...

FunctieomschrijvingOversees the coordination of customer service and support activities which may include the delivery of pre- and post-sales services, customer care and retention, installation, technical support, repair, and maintenance of organization’s products.Operations management:Responsible for the day to day running of the Operational tasks in line...

About the RoleWe are seeking an experienced IT Service Delivery Manager to lead our team in delivering exceptional service to our clients. The successful candidate will be responsible for overseeing the coordination of customer service and support activities, including the delivery of pre- and post-sales services, customer care, and retention.Key...

About the RoleWe are seeking an experienced IT Service Delivery Manager to join our team at Dimension Data.

We are committed to diversity and inclusion when recruiting internally and externally. Preference will be given to employment equity candidates Description The Service Delivery Manager for the Tech Operations Team in Private Banking will ensure the seamless delivery of IT services, focusing on operational excellence, customer satisfaction, and...

**JOB PURPOSE** We are looking for a Senior Manager - Product and Delivery with 15-18 years of experience to lead product and delivery functions across multiple squads. Reporting directly to the Head of Product Orchestration Design and Delivery, the role requires managing high-level strategic initiatives, ensuring cross-functional collaboration, optimizing...

**Description** The Client Delivery Manager takes responsibility for the overall management of a client contract. They support the business and protect the company’s reputation by taking responsibility for overall Contract management for local, small, and low to medium complexity contracts. They are responsible for ensuring client satisfaction, service...

About this roleThis is an exciting opportunity to take on a leadership position in our Applications Delivery team. As Senior Applications Delivery Lead, you will be responsible for delivering high-quality software solutions to our clients.

Gauteng, Sandton - Annually Cost To Company (Market related, Negotiable) The role is responsible for the Human Capital operations team, payroll & Benefits as well as Facilities, and plays a critical role in ensuring that the teams are fully supported. **JOB DESCRIPTION** - Translate the company and Human Capital strategy into an implementable plan. -...

**MagicOrange** is a globally recognized leader in the IT Financial Management Software market, as acknowledged by Gartner. With customers and a strong presence on four continents, we are a Software as a Service (SaaS) provider in a high growth phase. Our mission is to empower individuals and organizations, making them more valuable through our innovative...

About the Role:We are looking for a seasoned professional to fill the position of Head of Service Delivery Excellence. The ideal candidate will have extensive experience in driving and executing customer service initiatives and possess strong analytical and decision-making skills.Responsibilities Include:Define and implement regional customer service...

FunctieomschrijvingAre you looking for a great opportunity to make an impact on people's lives? Do you want to work in an innovative company that is constantly challenged to innovate and improve? We believe this Senior Service Architect was created for you! Please read through and apply!The Senior Service Architect will be responsible for the delivery of...

Job Description:We are seeking an experienced IT Service Delivery Specialist to join our team at TalentCru. In this role, you will provide 1st and 2nd level technical support to customers via the IT Service Help Desk, including audio visual requirements. You will also be responsible for installing and configuring computer hardware, software, systems,...

About the Role: iSON Xperiences is seeking a highly skilled Technical Service Delivery Expert to join our team. This role requires expertise in on-site training, process alignment, and warranty billing to improve service levels and customer satisfaction.Key Responsibilities:Deliver on-site training to administrators at accredited partners.Align processes...

**JOB PURPOSE** Responsible for establishing and maintaining service management processes, frameworks, and standards, with a focus on enhancing service quality, reliability, and user satisfaction. Align technology solutions with business goals, by managing a team to ensure the efficient and effective provision of IT services, support, and solutions....

**About the Role**: You will be responsible for overseeing the delivery of technology projects and services, ensuring they are completed on time, within scope, and on budget. This role bridges the gap between the technical team and business stakeholders, ensuring that IT projects align with business goals and deliver value. **What you will do**: -...

Boomtown’s Delivery sits at the heart of our transformation into a modern, efficient, and effective agency. As head of delivery, you are a strategic leader and trusted advisor who drives the art of making: From client brief to post-mortem, you grease the wheels, maximise efficiencies, and weed out operational inefficiencies throughout Boomtown’s largest...

**Business Unit**:Vitality RSA**Function**:Information Technology**Date**:28 Oct 2024**Discovery - Vitality RSA Systems** **Delivery Manager** **About Discovery** Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and...

Delivery Manager – Shared Service (Billing, Finance and Web) Listing reference: jse_000452 Listing status: Online Apply by: 6 March 2024 Position summary Job category: Banking, Finance, Insurance. Stockbroking Contract: Permanent Remuneration: Market Related EE position: Yes Introduction The primary function of the Delivery Manager is to provide...