Service Delivery Manager

About the RoleWe are seeking an experienced IT Service Delivery Manager to lead our team in delivering exceptional service to our clients. The successful candidate will be responsible for overseeing the coordination of customer service and support activities, including the delivery of pre- and post-sales services, customer care, and retention.Key...

About the RoleWe are seeking an experienced IT Service Delivery Manager to join our team at Dimension Data.

FunctieomschrijvingOversees the coordination of customer service and support activities which may include the delivery of pre- and post-sales services, customer care and retention, installation, technical support, repair, and maintenance of organization’s products.Operations management:Responsible for the day to day running of the Operational tasks in line...

Empowering Africa’s tomorrow, together one story at a time. - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job...

Job DescriptionThe Senior IT Service Delivery Manager is responsible for ensuring seamless service delivery to clients, guaranteeing their IT infrastructure and systems remain operational. This involves proactively managing, overseeing, monitoring, investigating, and resolving escalated technical incidents and problems to restore services to clients in...

FunctieomschrijvingAt Dimension Data, we need a skilled Service Level Analyst to ensure that we deliver on contractual agreements with clients as it relates to service performance metrics, reports, and performance analytics. This role involves working with a small number of large clients or specific client accounts on behalf of a region. The candidate will...

About the Role:We are seeking a skilled Service Delivery Expert to join our team at Dimension Data. As a Senior Service Architect, you will be responsible for the delivery of ITIL-based service design and transition management services.Key Responsibilities:Provide IT service design expertise, including project planning and definition, technical architecture...

We are committed to diversity and inclusion when recruiting internally and externally. Preference will be given to employment equity candidates Description The Service Delivery Manager for the Tech Operations Team in Private Banking will ensure the seamless delivery of IT services, focusing on operational excellence, customer satisfaction, and...

Gauteng, Sandton - Annually Cost To Company (Market related, Negotiable) The role is responsible for the Human Capital operations team, payroll & Benefits as well as Facilities, and plays a critical role in ensuring that the teams are fully supported. **JOB DESCRIPTION** - Translate the company and Human Capital strategy into an implementable plan. -...

About the Role:We are looking for a seasoned professional to fill the position of Head of Service Delivery Excellence. The ideal candidate will have extensive experience in driving and executing customer service initiatives and possess strong analytical and decision-making skills.Responsibilities Include:Define and implement regional customer service...

Job DescriptionAre you a seasoned leader looking to take your career to the next level?We are seeking a highly motivated and experienced Strategic Service Delivery Director to join our team at Dimension Data.In this key role, you will be responsible for overseeing the delivery of pre-and post-sales services, customer care, and retention, installation,...

Job Description:We are seeking an experienced IT Service Delivery Specialist to join our team at TalentCru. In this role, you will provide 1st and 2nd level technical support to customers via the IT Service Help Desk, including audio visual requirements. You will also be responsible for installing and configuring computer hardware, software, systems,...

About the Role: iSON Xperiences is seeking a highly skilled Technical Service Delivery Expert to join our team. This role requires expertise in on-site training, process alignment, and warranty billing to improve service levels and customer satisfaction.Key Responsibilities:Deliver on-site training to administrators at accredited partners.Align processes...

**About the Role**: You will be responsible for overseeing the delivery of technology projects and services, ensuring they are completed on time, within scope, and on budget. This role bridges the gap between the technical team and business stakeholders, ensuring that IT projects align with business goals and deliver value. **What you will do**: -...

**Business Unit**:Vitality RSA**Function**:Information Technology**Date**:28 Oct 2024**Discovery - Vitality RSA Systems** **Delivery Manager** **About Discovery** Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and...

Delivery Manager – Shared Service (Billing, Finance and Web) Listing reference: jse_000452 Listing status: Online Apply by: 6 March 2024 Position summary Job category: Banking, Finance, Insurance. Stockbroking Contract: Permanent Remuneration: Market Related EE position: Yes Introduction The primary function of the Delivery Manager is to provide...

**MagicOrange** is a globally recognized leader in the IT Financial Management Software market, as acknowledged by Gartner. With customers and a strong presence on four continents, we are a Software as a Service (SaaS) provider in a high growth phase. Our mission is to empower individuals and organizations, making them more valuable through our innovative...

FunctieomschrijvingDescription5 - 10 years experience in Customer Delivery environment.Must be familiar with application delivery, application sunset and strategiesMust be familiar with Change Advisory BoardsMust be able to manage Application roadmapsMust manage all levels of StakeholdersManage Service Level Agreements and work towards optimisation and...

About the RoleWe are seeking an experienced Application Delivery Expert to join our team at Dimension Data.ResponsibilitiesManage a team providing application delivery services to our clients.Develop and implement application roadmaps to ensure successful delivery.Collaborate with stakeholders to establish and maintain service level agreements.Lead change...

Job Title: Courier Delivery SpecialistEstimated Salary: $45,000 - $60,000 per annumJob Overview:The Office Courier Agent will be responsible for the timely pickup and delivery of documents, packages, and other materials.Key Responsibilities:Pickup and Delivery: Safely and efficiently collect and deliver documents and packages to various departments and...