Strategic Service Delivery Director

4 weeks ago


Sandton, South Africa Dimension Data Full time
Job Description

Are you a seasoned leader looking to take your career to the next level?

We are seeking a highly motivated and experienced Strategic Service Delivery Director to join our team at Dimension Data.

In this key role, you will be responsible for overseeing the delivery of pre-and post-sales services, customer care, and retention, installation, technical support, repair, and maintenance of our products.

You will lead the day-to-day operations of our managed services teams, ensuring maximum uptime and accurate and early response to client operational issues.

Your expertise in service management, process improvement, and leadership will drive the success of our clients and contribute to the growth of our organization.

About You
  • A proven track record of success in a similar role with 12-14 years of experience in management and leadership
  • Strong technical skills in areas such as ITIL, Safe Agile, Azure, AWS, and VMware
  • Excellent communication and stakeholder management skills
  • The ability to motivate and develop high-performing teams
What We Offer

We offer a competitive salary package, including a base salary of $120,000 - $180,000 per year, depending on experience, plus benefits and opportunities for professional growth and development.

Join our dynamic team and take your career to new heights



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