Service Process Expert

19 hours ago


Sandton, South Africa iSON Xperiences Full time
About the Role

iSON Xperiences is looking for a skilled Service Process Expert to drive efficiency and excellence in our field service operations.

This is an exciting opportunity to work closely with our partner organizations, ensuring seamless alignment with our Global Service Parts Network (GSPN).

The ideal candidate will possess:

  • Proven experience in delivering on-site training to administrative teams
  • Strong understanding of GSPN and its application in real-world scenarios
  • Ability to analyze and improve business processes
  • Excellent communication and interpersonal skills

We anticipate a competitive salary for this role, ranging from $80,000 to $110,000 annually, depending on qualifications and location.

Key Responsibilities:

  • Provide expert-level training and guidance to administrators
  • Align local processes with GSPN standards
  • Enhance operational efficiency through process improvements
  • Promote standardization across partner organizations


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