Service Delivery Expert

About the Role:We are seeking a skilled Service Delivery Expert to join our team at Dimension Data. As a Senior Service Architect, you will be responsible for the delivery of ITIL-based service design and transition management services.Key Responsibilities:Provide IT service design expertise, including project planning and definition, technical architecture...

About the RoleWe are seeking an experienced Application Delivery Expert to join our team at Dimension Data.ResponsibilitiesManage a team providing application delivery services to our clients.Develop and implement application roadmaps to ensure successful delivery.Collaborate with stakeholders to establish and maintain service level agreements.Lead change...

Job SummaryWe are seeking a highly skilled Service Level Analyst to join our team at Dimension Data. The successful candidate will be responsible for ensuring that our services are delivered according to agreed Service Level Agreements (SLA) and other contracts in support of our Client Delivery Manager.Key ResponsibilitiesManage client relationships and...

Motus Renault Centurion seeks a NON-TECHNICAL SERVICE ADVISOR to provide prompt and quality service to customers relating to the service, repair and maintenance of vehicles. Acting as an interface between the technical team and the customer, this role ensures cost effective repairs and quality service delivery. The Service Advisor provides estimated cost...

Empowering Africa’s tomorrow, together one story at a time. - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job...

Job SummaryDimension Data is seeking a skilled Service Delivery Director to oversee the coordination of customer service and support activities. This role involves overseeing the delivery of pre- and post-sales services, customer care, and retention. The ideal candidate will have a strong background in operations management, with experience in managing teams...

Job Title: Service Delivery ManagerDimension Data is seeking a highly skilled Service Delivery Manager to oversee the coordination of customer service and support activities. This role involves delivering pre- and post-sales services, customer care and retention, installation, technical support, repair, and maintenance of our organization's products.Key...

Job SummaryDimension Data is seeking a highly skilled Service Level Analyst to join our team. As a Service Level Analyst, you will play a critical role in ensuring that our clients receive exceptional service delivery and that our contractual agreements are met.Key ResponsibilitiesDevelop and maintain strong relationships with clients to ensure their...

Job Title: Service Delivery ManagerDimension Data is seeking a highly skilled Service Delivery Manager to lead our operational teams in delivering exceptional service to our clients.Key Responsibilities:Oversee the coordination of customer service and support activities, including pre- and post-sales services, customer care, and retention.Manage the...

Job DescriptionThe Service Level Analyst plays a crucial role in ensuring that Dimension Data meets its contractual obligations to clients. This involves working closely with clients to understand their service requirements and ensuring that services are delivered in accordance with agreed-upon Service Level Agreements (SLAs).Main Responsibilities:Develop...

Customer Service ExpertShorza Ltd is seeking a skilled Customer Service Expert to provide premium customer support to our clients. Key responsibilities include handling high volumes of phone calls, offering exceptional customer service, and utilizing problem-solving skills to resolve challenges. RequirementsAt least 2 years of customer service experience,...

Job SummaryWe are seeking a highly experienced Application Delivery Manager to join our team at Dimension Data. As a key member of our delivery team, you will be responsible for managing application roadmaps, service level agreements, and stakeholder relationships.Key ResponsibilitiesDevelop and implement application delivery strategies to meet customer...

Job Title: Team LeadJob Summary:The Team Lead is responsible for ensuring the delivery of high-quality managed services to clients, ensuring their IT infrastructure and systems remain operational. This involves proactively managing, overseeing, monitoring, investigating, and resolving escalated technical incidents and problems to ensure compliance with...

FunctieomschrijvingOversees the coordination of customer service and support activities which may include the delivery of pre- and post-sales services, customer care and retention, installation, technical support, repair, and maintenance of organization’s products.Operations management:Responsible for the day to day running of the Operational tasks in line...

Job DescriptionThe Service Level Analyst plays a crucial role in ensuring Dimension Data meets its contractual obligations with clients. This involves monitoring and reporting on service performance metrics, as well as analyzing data to identify areas for improvement.Key responsibilities include:Managing client relationships and ensuring high levels of...

Purpose of the Job: Reporting to the Team Leader, the Support Assistant will be responsible for producing high-quality work based on established standards and procedures.Key Responsibilities:Producing high-quality work based on established standards and procedures.Communicating with others based on knowledge of job routines and procedures.Maintaining...

Job Summary:We are seeking a skilled Nissan Service Expert to join our team at Motus Corporation.About the Role:The successful candidate will be responsible for inspecting, maintaining, and repairing vehicles to the highest standards.Key Responsibilities:Diagnose and repair faults in vehiclesConduct vehicle services according to OEM standardsDeliver...

FunctieomschrijvingDescription5 - 10 years experience in Customer Delivery environment.Must be familiar with application delivery, application sunset and strategiesMust be familiar with Change Advisory BoardsMust be able to manage Application roadmapsMust manage all levels of StakeholdersManage Service Level Agreements and work towards optimisation and...

Empowering Africa’s tomorrow, together one story at a time. - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job...

Service Delivery ExpertiseThe MS Engineer (L3) plays a vital role in delivering exceptional IT services to clients by proactively identifying and resolving complex technical incidents. With a strong focus on quality assurance, this role ensures a high level of service while maintaining zero missed service level agreement (SLA) conditions.Key responsibilities...