Head of Service Delivery Excellence

Empowering Africa’s tomorrow, together one story at a time. - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job...

Empowering Africa’s tomorrow, together one story at a time. - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job...

**Company Description** At Le Pub we elevate Brands into Culture. With Heineken as our founding client, we designed, setup & launched Le Pub - a new model agency crafted by combining one of the top creative agencies in the world (Publicis Italy) & best-in-class data, media, and technology expertise from Publicis Groupe. We exist to help brands earn a...

We are constantly growing our business and always looking for new ways to move forward – we explore, learn and look for new ways of doing things. As a Customer Service Lead - Business Excellence Specialist in South Africa, you will be part of the South Africa Finance and Business Support Team and report to the Head of Finance and Business Support.Key...

We're looking for a driven, sales and client inspired, team-focused Head of Sales & Client Experience Delivery, who is excited to own the delivery of exceptional client experience throughout the client journey. This will be delivered through the sales execs and digital nurturing of our client base, bringing new ideas on how to innovate on digital...

FunctieomschrijvingAt Dimension Data, we need a skilled Service Level Analyst to ensure that we deliver on contractual agreements with clients as it relates to service performance metrics, reports, and performance analytics. This role involves working with a small number of large clients or specific client accounts on behalf of a region. The candidate will...

Boomtown’s Delivery sits at the heart of our transformation into a modern, efficient, and effective agency. As head of delivery, you are a strategic leader and trusted advisor who drives the art of making: From client brief to post-mortem, you grease the wheels, maximise efficiencies, and weed out operational inefficiencies throughout Boomtown’s largest...

The IIE (Pty) Ltd is the registered provider of higher education which is offered through the following educational brands: IIE Vega, IIE Varsity College, IIE Rosebank College and IIE MSA. The Independent Institute of Education’s Central Academic Team (CAT) is responsible for the academic leadership and governance of the work done at the brands while each...

Job SummaryFempower is seeking an experienced Head of Tax Services to lead its tax practice, delivering expert advice on a wide range of tax issues. The successful candidate will drive business development, manage client relationships, and ensure the department's financial performance.Key ResponsibilitiesProvide high-level tax advisory services to corporate...

About the RoleWe are seeking an experienced IT Service Delivery Manager to lead our team in delivering exceptional service to our clients. The successful candidate will be responsible for overseeing the coordination of customer service and support activities, including the delivery of pre- and post-sales services, customer care, and retention.Key...

About the RoleWe are seeking a highly skilled Service Delivery Manager to join our team at Motus Corporation. This is an exciting opportunity for someone who is passionate about delivering exceptional service and ensuring smooth workflow in our service department.

About the Role:We are seeking a skilled Service Delivery Expert to join our team at Dimension Data. As a Senior Service Architect, you will be responsible for the delivery of ITIL-based service design and transition management services.Key Responsibilities:Provide IT service design expertise, including project planning and definition, technical architecture...

About the RoleWe are seeking an experienced IT Service Delivery Manager to join our team at Dimension Data.

Job DescriptionThe Senior IT Service Delivery Manager is responsible for ensuring seamless service delivery to clients, guaranteeing their IT infrastructure and systems remain operational. This involves proactively managing, overseeing, monitoring, investigating, and resolving escalated technical incidents and problems to restore services to clients in...

Job DescriptionAre you a seasoned leader looking to take your career to the next level?We are seeking a highly motivated and experienced Strategic Service Delivery Director to join our team at Dimension Data.In this key role, you will be responsible for overseeing the delivery of pre-and post-sales services, customer care, and retention, installation,...

FunctieomschrijvingOversees the coordination of customer service and support activities which may include the delivery of pre- and post-sales services, customer care and retention, installation, technical support, repair, and maintenance of organization’s products.Operations management:Responsible for the day to day running of the Operational tasks in line...

Job Description:We are seeking an experienced IT Service Delivery Specialist to join our team at TalentCru. In this role, you will provide 1st and 2nd level technical support to customers via the IT Service Help Desk, including audio visual requirements. You will also be responsible for installing and configuring computer hardware, software, systems,...

We are committed to diversity and inclusion when recruiting internally and externally. Preference will be given to employment equity candidates Description The Service Delivery Manager for the Tech Operations Team in Private Banking will ensure the seamless delivery of IT services, focusing on operational excellence, customer satisfaction, and...

**MagicOrange** is a globally recognized leader in the IT Financial Management Software market, as acknowledged by Gartner. With customers and a strong presence on four continents, we are a Software as a Service (SaaS) provider in a high growth phase. Our mission is to empower individuals and organizations, making them more valuable through our innovative...

Service Excellence SpecialistEstimated Salary: R200,000 - R250,000 per annumWe are seeking an experienced Service Excellence Specialist to join our team at Shorza Ltd in Sandton. As a key player in our support team, you will be responsible for delivering exceptional customer experiences and driving business growth.About the Role:Developing and implementing...