Customer Service Representative

4 weeks ago


Port Elizabeth, Eastern Cape, South Africa WNS Global Services Full time

Job Title: Customer Service Representative

Job Summary: We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at WNS Global Services. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various channels, including telephone and email.

Key Responsibilities:

  • Provide timely and effective responses to customer inquiries
  • Resolve customer complaints in a professional and courteous manner
  • Work collaboratively with internal teams to resolve customer issues
  • Meet or exceed customer satisfaction targets

Requirements:

  • 6 months experience in a customer-facing role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving skills

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment


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