Dutch Language Customer Service Representative
3 weeks ago
Customer Service and Sales Representative Opportunity
We are seeking a highly skilled and fluent Dutch language speaker to join our team as a Customer Service and Sales Representative. As a representative of our client, you will be responsible for providing exceptional customer service and sales support to our clients in the Dutch language.
Key Responsibilities:
- Assist passengers with pre and post-flight travel-related queries in customer relations department in Dutch and English languages
- Work on airline reservations systems and handle voice calls in English and Dutch, including some written correspondence
- Daily interactions with international passengers with queries and compliments
- Meet specific key performance indicators and meet expected client service levels
Requirements:
- Native level fluency in Dutch language: Verbal & Written
- Located in South Africa
- Permanent residence permit/South African ID holders only
- Flexibility to work shifts
- Fibre internet connection or fixed stable ADSL line required at own cost
- UPS Solution required during load shedding
What We Offer:
- Fully paid product and systems training provided
- Training: 4 weeks (Fully Paid)
- Probation period: 4 months
About Us:
We are a leading recruitment agency specializing in customer service and sales roles. We pride ourselves on providing exceptional service to our clients and candidates alike.
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