Customer Service Representative
2 weeks ago
We are seeking a highly skilled Customer Service Representative to join our team at WNS Global Services. The successful candidate will be responsible for delivering exceptional customer experiences, resolving queries efficiently, and providing accurate information on products and services.
Key Responsibilities:- Query Handling: Investigate and respond to customer queries in a timely manner, delivering appropriate resolutions that meet customer needs.
- Liaise with Internal/External Parties: Collaborate with internal and external stakeholders to resolve customer queries and ensure seamless communication.
- Data Analysis: Analyze and interpret data on available systems to resolve customer queries and provide accurate information.
- Escalation: Escalate complex queries or complaints to the appropriate channels to ensure timely resolution.
- Product and Service Information: Provide accurate information on products and services to customers, ensuring consistency across the organization.
- Customer Data Management: Retrieve and update customer information on relevant systems to ensure accurate data availability for processing.
- Qualifications: Matric certificate or equivalent qualification.
- Language Proficiency: Above-average proficiency in English is essential.
- Experience: Minimum of 6 months working experience in a dual-focus (back-office & voice) Agent/Associate role within an inbound/outbound contact center environment.
- Microsoft Packages: Proficiency in Microsoft Word, Excel, and Outlook.
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Customer Service Representative
4 weeks ago
Port Elizabeth, Eastern Cape, South Africa WNS Global Services Full timeJob Title: Customer Service RepresentativeJob Summary: We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at WNS Global Services. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various channels, including telephone and...
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Customer Service Representative
2 months ago
Port Elizabeth, Eastern Cape, South Africa beBee Professionals Full timeCustomer Service Representative **About the Role** beBee Professionals is seeking a skilled Customer Service Representative to provide exceptional support to our clients. The ideal candidate will possess excellent communication and interpersonal skills, with a strong understanding of customer service principles and practices. **Key Responsibilities** *...
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Customer Service Representative
6 hours ago
Port Elizabeth, Eastern Cape, South Africa On Line Personnel Full timeJob OverviewWe are seeking a skilled Customer Service Representative to join our team at On Line Personnel. In this role, you will be responsible for handling customer inquiries and providing exceptional service.
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Customer Service Representative
4 weeks ago
Port Elizabeth, Eastern Cape, South Africa beBee Professionals Full timeCustomer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at beBee Professionals in Port Elizabeth. The ideal candidate will possess excellent communication and interpersonal skills, with a minimum of two years of customer service experience.The successful candidate will be responsible for providing...
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Customer Service Representative
4 weeks ago
Port Elizabeth, Eastern Cape, South Africa beBee Professionals Full timeWe are seeking a skilled Customer Service Representative to provide exceptional support to our clients. Key responsibilities include:Responding to customer inquiries in a timely and professional mannerResolving customer complaints and concernsProviding product and service information to clientsThe ideal candidate will possess excellent communication and...
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Customer Service Representative
6 hours ago
Port Elizabeth, Eastern Cape, South Africa WNS Global Services Full timeJob OverviewWNS Global Services is seeking a highly motivated and customer-focused Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service through various communication channels.About the RoleThis is a full-time opportunity that requires strong communication and problem-solving...
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Customer Service Representative
3 weeks ago
Port Elizabeth, Eastern Cape, South Africa Top Vitae Full timeCustomer Service RepresentativeAt Top Vitae, we are seeking a skilled Customer Service Representative to join our team. As a key member of our customer support team, you will play a critical role in ensuring our customers receive prompt and efficient assistance through online chat and messaging platforms.Duties and ResponsibilitiesEngage with customers...
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Customer Service Representative
4 weeks ago
Port Elizabeth, Eastern Cape, South Africa On Line Personnel Full timeJob Position: Customer Service Representative Job Summary: We are seeking a highly motivated and customer-focused Call Centre Agent to join our team at On Line Personnel. Key Responsibilities: • Provide exceptional customer service to clients via telephone • Respond to customer inquiries and resolve issues in a timely and professional manner • Work...
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Customer Service Representative
3 weeks ago
Port Elizabeth, Eastern Cape, South Africa Top Vitae Recruitment Full timeJob SummaryAs a Customer Service Representative at Top Vitae Recruitment, you will play a critical role in ensuring our customers receive prompt and efficient assistance through online chat and messaging platforms. Your primary goal will be to provide excellent customer service and resolve customer inquiries and issues in real-time.Duties and...
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Customer Service Representative
2 weeks ago
Port Elizabeth, Eastern Cape, South Africa On Line Personnel Full timeJob Position: Call Centre AgentAt On Line Personnel, we are seeking a skilled Customer Service Representative to join our team in a dynamic and fast-paced environment. Key Responsibilities:Provide exceptional service to clients via phone and ensure all queries are resolved to their satisfaction.Set up appointments for products and maintain accurate records...
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Customer Service Representative
2 weeks ago
Port Elizabeth, Eastern Cape, South Africa WNS Global Services Full timeRole Purpose:At WNS Global Services, we are seeking a skilled Customer Service Representative to handle telephone bookings for International Conferencing and Directory Enquiry calls for our customers. The selected candidate will also provide telegraph operational support/services and will:Key Responsibilities:Ensure the provision of telephone numbers for...
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Dutch Language Customer Service Representative
1 month ago
Port Elizabeth, Eastern Cape, South Africa Black Pen Recruitment Full timeJob Title: Dutch Speaking Customer Service and Sales RepresentativeBlack Pen Recruitment is seeking a highly skilled and multilingual customer service and sales representative to join our team. As a Dutch speaking customer service and sales representative, you will be responsible for providing exceptional customer service and sales support to our clients in...
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Customer Service Representative
6 hours ago
Port Elizabeth, Eastern Cape, South Africa WNS Global Services Full timeWNS Global Services is seeking a Customer Service Representative to join our team in the UK. As a Customer Service Representative, you will play a critical role in delivering exceptional customer service and ensuring collections for our clients.About the RoleThis is an exciting opportunity for a results-driven individual to work in a fast-paced contact...
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Sales and Customer Service Representative
4 weeks ago
Port Elizabeth, Eastern Cape, South Africa BSMG Investments Full timeJob SummaryTo provide exceptional customer service and support to internal and external customers, ensuring a superior experience that aligns with our company ethos. Key responsibilities include processing customer orders, resolving queries, and providing interdepartmental assistance as required.Key Responsibilities1. Customer Care and Administration:...
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Dutch Language Customer Service Representative
2 weeks ago
Port Elizabeth, Eastern Cape, South Africa Black Pen Recruitment Full timeCustomer Service and Sales Representative OpportunityWe are seeking a highly skilled and fluent Dutch language speaker to join our team as a Customer Service and Sales Representative. As a representative of our client, you will be responsible for providing exceptional customer service and sales support to our clients in the Dutch language.Key...
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Greek Language Customer Service Representative
4 weeks ago
Port Elizabeth, Eastern Cape, South Africa Black Pen Recruitment Full timeJob OpportunityWe are seeking a highly skilled Greek Language Customer Service Representative to join our team. As a representative, you will be responsible for providing exceptional customer service to our clients, handling customer inquiries, and resolving issues in a timely and professional manner.Key ResponsibilitiesProvide customer service to clients...
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Port Elizabeth, Eastern Cape, South Africa Black Pen Recruitment Full timeJob Title: Multilingual Customer Service and Sales RepresentativeJob Type: Full time/PermanentLocation: Eastern Cape, South AfricaWorkplace: Fully RemoteWe are seeking a highly skilled and fluent Spanish language speaker to join our team as a Multilingual Customer Service and Sales Representative. As a representative of our client, a prestigious airline...
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Port Elizabeth, Eastern Cape, South Africa Black Pen Recruitment Full timeWe are seeking a highly skilled and fluent French speaker to join our client's team as an International Airline Customer Service Representative. This is a fantastic opportunity for someone who is passionate about delivering exceptional customer service in a fast-paced, dynamic environment.
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Port Elizabeth, Eastern Cape, South Africa Black Pen Recruitment Full timeJob Title: Spanish Speaking Customer Service and Sales RepresentativeBlack Pen Recruitment is seeking a highly skilled and multilingual customer service and sales representative to join our team. As a customer service and sales representative, you will be responsible for providing exceptional customer service to our clients while also meeting sales...
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Customer Service Representative: Catering
2 weeks ago
Port Elizabeth, Eastern Cape, South Africa HR Genie Full timeJob SummaryThe Customer Service Representative: Catering role provides a welcoming, professional, and customer-focused cashier and barista service ensuring accurate account of all stock and transactions within a catering retail environment. The ideal candidate will have basic computer skills, knowledge and understanding of POS systems, and ability to handle...
