German Language Customer Service and Sales Representative

2 weeks ago


Port Elizabeth, Eastern Cape, South Africa Black Pen Recruitment Full time

Job Title: German Speaking Customer Service and Sales Representative

Job Type: Full time/Permanent

Location: Eastern, South Africa

Workplace: Fully Remote

Job Description:

We are seeking a highly skilled German language customer service and sales representative to join our team. As a customer service and sales representative, you will be responsible for providing exceptional customer service to our clients, handling customer inquiries, and resolving issues in a timely and professional manner.

Responsibilities:

  • Provide exceptional customer service to our clients via phone, email, and chat
  • Handle customer inquiries and resolve issues in a timely and professional manner
  • Meet specific key performance indicators and client service levels
  • Work in a demanding and time-sensitive call center environment

Requirements:

  • Native level fluency in German language: Verbal & Written
  • Located in South Africa
  • Permanent residence permit/ South African ID holders only
  • Flexibility to work shifts
  • Fibre internet connection or fixed stable ADSL line required at own cost
  • UPS Solution required during load shedding
  • Fully paid product and systems training provided
  • Training: 4 weeks (Fully Paid)
  • Probation period: 4 months


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