German Language Customer Service and Sales Representative
3 weeks ago
Job Title: German Speaking Customer Service and Sales Representative
Job Type: Full time/Permanent
Location: Eastern, South Africa
Workplace: Fully Remote
Job Description:
We are seeking a highly skilled German language customer service and sales representative to join our team. As a customer service and sales representative, you will be responsible for providing exceptional customer service to our clients, handling customer inquiries, and resolving issues in a timely and professional manner.
Responsibilities:
- Provide exceptional customer service to our clients via phone, email, and chat
- Handle customer inquiries and resolve issues in a timely and professional manner
- Meet specific key performance indicators and client service levels
- Work in a demanding and time-sensitive call center environment
Requirements:
- Native level fluency in German language: Verbal & Written
- Located in South Africa
- Permanent residence permit/ South African ID holders only
- Flexibility to work shifts
- Fibre internet connection or fixed stable ADSL line required at own cost
- UPS Solution required during load shedding
- Fully paid product and systems training provided
- Training: 4 weeks (Fully Paid)
- Probation period: 4 months
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