Customer Service Representative
3 weeks ago
Job Summary: We are seeking a highly skilled and motivated Call Centre Sales Associate to join our team at Recruitment Dynamix.
Main Responsibilities:
- Handle in-bound calls and process orders in a professional manner.
- Build rapport with potential customers to understand their needs and preferences.
- Convert leads into sales by providing information on product options, features, and pricing.
- Provide regular updates and reports on lead conversions, customer feedback, and any challenges faced in the sales process.
- Address inquiries or concerns from potential customers and provide exceptional service to enhance their buying experience.
Requirements:
- High school diploma or equivalent.
- Previous experience in a call centre or sales environment.
- Excellent verbal and written communication skills.
- Proven track record of achieving sales targets and converting leads into sales.
- Strong problem-solving skills and the ability to handle objections and inquiries professionally.
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Customer Service Representative
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