Hotel Reservation Specialist

3 weeks ago


Cape Town, Western Cape, South Africa SET Recruitment Consultants Full time

We are seeking a skilled Hotel Reservationist to contribute to the success of our dynamic hotel team. The ideal candidate will possess excellent communication skills, a professional demeanor, and a passion for delivering exceptional guest experiences.

Key Responsibilities:

  • Booking hotel rooms for guests with precision and attention to detail.
  • Collaborating with booking agents to ensure seamless room allocations.
  • Conducting site inspections to maintain high standards of quality.
  • Effective communication with guests and colleagues to resolve any issues.
  • Performing general administrative tasks with a high level of accuracy.

Requirements:

  • A relevant qualification in hospitality is preferred.
  • Relevant experience in a similar role would be beneficial.
  • Excellent communication skills in Afrikaans and English.
  • Ability to work hospitality hours, including weekends and public holidays.
  • Computer literacy and experience with OPERA software would be advantageous.


  • Cape Town, Western Cape, South Africa Set Consulting Full time

    We are looking for a skilled Hotel Reservation Specialist to join our dynamic team at Set Consulting. The ideal candidate is a professional who is engaging, with excellent interpersonal skills and a well-groomed appearance. They should be reliable and hardworking, with professional communication skills in Afrikaans and English. The successful candidate will...


  • Cape Town, Western Cape, South Africa Career Custodians Full time

    About the RoleWe are seeking a detail-oriented and customer-focused Reservations Consultant to join our team at The Bay Hotel. As a key member of our reservations team, you will be responsible for handling calls and inquiries regarding reservations, managing bookings from Online Travel Agents efficiently, and providing information about properties and...


  • Cape Town, Western Cape, South Africa Career Custodians Full time

    Career Opportunity: We are seeking a highly skilled and detail-oriented Online Reservations Consultant to join our team at The Bay Hotel. As a key member of our reservations department, you will be responsible for managing online bookings, handling customer inquiries, and collaborating with other departments to ensure exceptional guest experiences.About the...


  • Cape Town, Western Cape, South Africa Career Custodians Full time

    Job Title: Online Reservations ConsultantAbout the Role:We are seeking a detail-oriented, customer-focused Online Reservations consultant who thrives in a collaborative and dynamic environment. If you have a passion for organization and excellence, this role offers you the opportunity to support our reservations team. Your strong communication skills,...


  • Cape Town, Western Cape, South Africa Career Custodians Full time

    Village N Life, a leading Tourism and Hospitality group, is renowned for exceeding expectations. If you thrive in a culture that prioritizes employee growth through development and incentives, this may be the company for you.The Bay Hotel, nestled in the heart of Camps Bay with breathtaking views of the Twelve Apostle Mountain range, has an opportunity for...


  • Cape Town, Western Cape, South Africa Career Custodians Full time

    About the RoleVillage N Life is a leading local Tourism and Hospitality group that prioritizes delivering exceptional experiences. We're dedicated to our employees' growth and offer a supportive work environment that fosters career development and incentives.Our team at The Bay Hotel, situated in the heart of Camps Bay with breathtaking views of the Twelve...


  • Cape Town, Western Cape, South Africa Leeu Collection South Africa (Pty) Ltd. Full time

    About the RoleWe are seeking a highly organized and detail-oriented Reservation Services Coordinator to join our team at Leeu Collection South Africa (Pty) Ltd. This is an excellent opportunity for someone who enjoys working in a fast-paced environment and providing exceptional guest service.Main Responsibilities:Taking Reservations: The ideal candidate will...


  • Cape Town, Western Cape, South Africa Leeu Collection South Africa (Pty) Ltd. Full time

    Job SummaryWe are seeking a highly organized and detail-oriented individual to join our team as a Reservationist. The successful candidate will be responsible for managing reservations, providing exceptional guest service, and ensuring seamless operations within our hotel.Key ResponsibilitiesManage reservations and coordinate guest staysProvide exceptional...


  • Cape Town, Western Cape, South Africa Red Carnation Hotels Full time

    Job Title: Reservations SupervisorJob Summary:We are seeking a highly skilled and experienced Reservations Supervisor to join our team at Red Carnation Hotels. As a key member of our Reservations and Revenue department, you will be responsible for supervising the Reservations Team and ensuring that the highest standard of performance and service is achieved...


  • Cape Town, Western Cape, South Africa Red Carnation Hotels Full time

    Job Title: Reservations SupervisorJob Summary:We are seeking a highly skilled Reservations Supervisor to join our team at Red Carnation Hotels. As a key member of our Reservations and Revenue department, you will be responsible for supervising the Reservations Team and ensuring that the highest standard of performance and service is achieved when reserving...


  • Cape Town, Western Cape, South Africa Belmond Full time

    Reservations Agent Job DescriptionAs a Reservations Agent at the Mount Nelson, A Belmond Hotel, you will be part of a team that provides exceptional service to our guests to assist with their planning and booking of their reservation. In this role, you will ensure the highest quality service and complete dedication to the guests' requests when handling a...


  • Cape Town, Western Cape, South Africa Leeu Collection South Africa (Pty) Ltd. Full time

    Job Summary:We are seeking a highly organized and detail-oriented individual to join our team as a Reservation Coordinator. As a key member of our hotel operations team, you will be responsible for ensuring seamless guest experiences from initial inquiry to check-out.Key Responsibilities:Taking Reservations: You will be the first point of contact for guests...


  • Cape Town, Western Cape, South Africa Red Carnation Hotels Full time

    Job Purpose:To assist with the management of the reservations function for two properties, ensuring the highest standard of performance and service is achieved when reserving accommodation and additional services for Red Carnation Hotels.Key Responsibilities:- Supervise the Reservations Team in accordance with Red Carnation Hotel Management principles-...


  • Cape Town, Western Cape, South Africa Belmond Full time

    Reservations Agent Job DescriptionAs a key member of our Front Office team, the Reservations Agent plays a vital role in ensuring seamless guest experiences at the Mount Nelson, A Belmond Hotel. This role requires a high level of professionalism, attention to detail, and excellent communication skills.Key Responsibilities:Manage guest reservations and...


  • Cape Town, Western Cape, South Africa Totalstay Full time

    About the Role:The Central Reservations Agent is responsible for handling requests and bookings from guests prior to arrival, as well as companies and travel agents via phone and other platforms. This role requires attention to detail to ensure accurate booking information is input into the reservation system and that records are maintained in all online...


  • Cape Town, Western Cape, South Africa Career Custodians Full time

    About UsVillage N Life, a leading local Tourism and Hospitality group, is dedicated to delivering exceptional experiences. Our commitment to excellence extends beyond the ordinary, striving for that extra 10% in customer satisfaction.We're looking for a detail-oriented and customer-focused Luxury Reservations Coordinator who thrives in a collaborative...


  • Cape Town, Western Cape, South Africa Totalstay Full time

    About the Role:The Central Reservations Agent plays a crucial role in ensuring seamless guest experiences by handling bookings, reservations, and inquiries in a timely and efficient manner. This position requires strong communication and organizational skills to maintain accurate records and provide exceptional customer service.Key...


  • Cape Town, Western Cape, South Africa Set Consulting Full time

    We are seeking a skilled Hotel Reservationist to fill a dynamic role at Set Consulting. As a key member of our hotel team, the ideal candidate will possess professional and engaging interpersonal skills.Requirements:A relevant qualification in hospitality is preferred.Relevant experience in a similar role would be beneficial.Engaging and professional...


  • Cape Town, Western Cape, South Africa ABC Worldwide Full time

    Job Title: Reservations ConsultantAt ABC Worldwide, we are seeking a highly skilled Reservations Consultant to join our team. As a key member of our hospitality operations, you will play a vital role in maximizing hotel revenue, ensuring day-to-day procedural operations are completed, and delivering exceptional guest satisfaction.Key Responsibilities:Process...


  • Cape Town, Western Cape, South Africa Red Carnation Hotels Full time

    Job Title: Reservations SupervisorAt Red Carnation Hotels, we are seeking a highly skilled and experienced Reservations Supervisor to join our team. As a key member of our Reservations and Revenue department, you will be responsible for ensuring the highest standard of performance and service is achieved when reserving accommodation and additional services...