Reservations Supervisor
1 week ago
At Red Carnation Hotels, we are seeking a highly skilled and experienced Reservations Supervisor to join our team. As a key member of our Reservations and Revenue department, you will be responsible for ensuring the highest standard of performance and service is achieved when reserving accommodation and additional services for our properties.
Key Responsibilities:- Supervise the Reservations Team to ensure excellent guest service and high occupancy rates.
- Manage reservations and revenue generation opportunities at our properties, ensuring accuracy and precision in accordance with our standards.
- Develop and implement strategies to maximize occupancy and revenue, while enhancing the guest service experience.
- Collaborate with other departments and suppliers to ensure seamless communication and service delivery.
- Ensure all reservations-related administration and reporting is completed timeously and accurately.
- 2 years 5* experience in a reservations or coordinating role, with at least 1 year 5* experience in a supervisory role.
- Highly presentable and excellent communication skills.
- Computer literate with working knowledge of Microsoft Office Outlook, Word, and Excel.
- Experience at operator level of a Property Management System.
- Outstanding telephone manner and excellent command of the English language.
- Hospitality diploma or equivalent.
- Exposure to Opera and various distribution systems advantageous.
- A dynamic and supportive work environment.
- Opportunities for career growth and development.
- A competitive salary and benefits package.
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Reservations Supervisor
4 weeks ago
Cape Town, Western Cape, South Africa Red Carnation Hotels Full timeJob Title: Reservations SupervisorJob Summary:We are seeking a highly skilled and experienced Reservations Supervisor to join our team at Red Carnation Hotels. As a key member of our Reservations and Revenue department, you will be responsible for supervising the Reservations Team and ensuring that the highest standard of performance and service is achieved...
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Reservations Supervisor
1 month ago
Cape Town, Western Cape, South Africa Red Carnation Hotels Full timeJob Title: Reservations SupervisorJob Summary:We are seeking a highly skilled Reservations Supervisor to join our team at Red Carnation Hotels. As a key member of our Reservations and Revenue department, you will be responsible for supervising the Reservations Team and ensuring that the highest standard of performance and service is achieved when reserving...
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