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Customer Experience Supervisor
2 weeks ago
We are seeking a skilled and experienced professional to join our team as a Customer Experience Supervisor. The ideal candidate will have a strong focus on delivering exceptional customer service, ensuring a world-class customer experience aligned with our premium service standards.
The key responsibilities of this role include:
- Ensuring a high level of customer satisfaction through effective communication and problem-solving
- Providing ongoing coaching and feedback to team members to improve customer service skills
The successful candidate will work closely with the management team to implement strategies to increase revenue, customer retention, and upselling.
