Customer Experience Director

Customer Service and Sales Development ManagerWe are looking for an experienced and results-driven Customer Service and Sales Development Manager to join our team. This leadership role demands a professional with expertise in process optimization, customer service enhancement, and team management.Key Responsibilities:Lead a large inbound customer service...

Company OverviewM-KOPA is a pioneering force in digital and financial inclusion across Africa. We are committed to empowering our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training.We prioritize well-being, family-friendly policies, and flexibility, fostering an environment where individuals can...

We invite applications for the role of Banking Customer Care for Voice Processes – Assistant Vice President, OnSite South Africa. This is an exciting opportunity for a seasoned leader to join our team and drive actions that maximize productivity and create a profitable business partnership.The Operating Leader will manage a team of Operations Managers and...

About the RoleWe are looking for a skilled Customer Service Director to join our team at Geely Auto International. In this role, you will be responsible for establishing and maintaining a comprehensive after-sales service system that ensures customer satisfaction and loyalty.Key ResponsibilitiesDevelop and implement effective after-sales service strategies...

We are seeking a visionary Director of Event Experience to join our team at Standard Bank of South Africa Limited. In this leadership role, you will be responsible for driving the development of our event marketing strategy and ensuring that all events meet the highest standards of quality and excellence.Qualifications:A degree in Marketing or related field...

Are you passionate about creating exceptional customer experiences?As a CX Designer, you'll collaborate with diverse teams to craft seamless, impactful customer interactions. Your role will be pivotal in driving customer-centric strategies and designing solutions that elevate our clients' experiences. If you're a creative problem-solver with a passion for...

Job title : Customer Experience (CX) SpecialistJob Location : Gauteng, JohannesburgDeadline : March 20, 2025Quick Recommended LinksJobs by Location Job by industries Job DescriptionThis role acts as custodian of customer knowledge and the experience customers (and in time advisers) have across the Goals, Rewards and Digital portfolio. The incumbent is...

Job DescriptionWe are seeking a highly motivated and experienced Customer Experience Manager to lead our customer support team. The ideal candidate will have a proven track record of delivering exceptional customer experiences, driving business growth, and maintaining operational excellence.Develop and implement customer-centric strategies to drive...

Job DescriptionSantam Claims Solutions is seeking an experienced professional to fill the position of Customer Experience Strategist. This role will be based in Hill on Empire and will focus on capturing customer insights to improve the overall experience.Responsibilities:To listen to customer feedback in real-time and respond accordingly.To analyze large...

We are dedicated to empowering our customers to make informed financial decisions. As a Customer Experience Specialist, you will play a critical role in delivering exceptional customer service, ensuring our clients feel valued and supported throughout their journey with us.We are seeking a highly empathetic and patient individual who can build strong...

About the OpportunityThis Customer Experience Consultant role offers a chance to make a real difference in the lives of our customers, providing them with seamless and personalized support.The ideal candidate will possess excellent communication skills, be able to work independently and as part of a team, and have a strong understanding of customer service...

Job DescriptionWe are seeking an experienced Customer Experience Manager to join our team. As a key member of our organization, you will be responsible for ensuring the successful adoption and growth of our solutions among existing top annual recurring revenue (ARR) customers.Your primary focus will be on relationship development, exploring new use cases,...

Our client in the Automotive Industry, Northcliff, is looking for a Customer Experience Executive.Minimum Qualification:Grade 12 is essentialCustomer facing certification or diplomaLeadership skillsExperience:At least 2-years of experience in a customer interfacing roleCritical on the Job Skills Synopsis:Superior customer engagementAble to work under...

Food Service ManagementWe are seeking an experienced Assistant Restaurant Manager to join our team at Cozinha Restaurant in Johannesburg. This role involves driving business growth, improving operational efficiency, and delivering exceptional customer experiences.About UsCozinha Restaurant is a leading family restaurant in Johannesburg, known for its warm...

About the Job:Dentsu Aegis Network is seeking a Sr. Art Director to spearhead our creative team's efforts in developing innovative digital experiences. This individual will be responsible for driving the end-to-end design process, from conceptualization to final execution.About You:We're looking for someone with a strong background in graphic design, who can...

Job ResponsibilitiesThe Customer Experience Engineer will be responsible for conducting online demos and customer trainings, handling training sessions and support requests, and providing technical support services via voice, email, and chat.

About the RoleThis is an exciting opportunity to join our team at Geely Auto International as a Senior Service Operations Lead. You will play a crucial role in shaping our after-sales service strategy, driving business growth, and delivering exceptional customer experiences.Key Responsibilities:Lead the development and implementation of after-sales service...

Job DescriptionCompany OverviewSage City is a dynamic and rapidly growing company that offers a range of innovative technology solutions for small and medium-sized businesses. We're passionate about empowering entrepreneurs and business owners to achieve their goals by providing them with the tools, resources, and expertise they need to succeed.As a Customer...

Sybrin Systems prioritizes delivering exceptional products and secure solutions, leveraging our ISO 9001:2015 certification for Quality Management and ISO 27001:2013 for Information Security Management. As an employee of Sybrin Systems, you'll undergo regular training to deepen your understanding of your role in the security and quality ecosystem. This...

**About iqbusiness**iqbusiness is a leading company in the financial services sector, dedicated to delivering exceptional customer experiences. We're seeking a talented CX Designer to join our team and help shape the future of our client interactions.