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Italian Speaking Customer Service and Sales Representative
1 month ago
Join our esteemed client, a leading provider of inbound multichannel customer support, in their quest to deliver exceptional client experiences across multiple verticals. As an Italian Speaking Customer Service and Sales Representative, you will be part of a dynamic team that embodies the client's brand values and strives to build lasting relationships with their clients.
Job SummaryWe are seeking a highly skilled and fluent Italian speaker to join our team as a Customer Service and Sales Representative. The successful candidate will be responsible for providing top-notch customer support and sales services to clients in Italian and English languages. If you have a passion for delivering exceptional customer experiences and are fluent in Italian, we encourage you to apply for this exciting opportunity.
Key Responsibilities- Provide customer support and sales services to clients in Italian and English languages
- Work on airline reservations systems and handle voice calls in English and Italian
- Assist passengers with pre and post-flight departure travel-related queries in customer relations department
- Meet specific key performance indicators and client service levels
- Work in a demanding and time-sensitive call center environment
- Native level fluency in Italian language: Verbal & Written
- Located in South Africa
- Permanent residence permit/South African ID holders only
- Flexibility to work shifts
- Fibre internet connection or fixed stable ADSL line required at own cost
- UPS Solution required during load shedding
- Fully paid product and systems training provided
- Training: 4 weeks (Fully Paid)
- Probation period: 4 months
We offer a competitive salary, fully paid training, and a supportive work environment. If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
