German Speaking Customer Service and Sales Ambassador
4 weeks ago
Our client, a renowned international contact centre, is seeking a highly skilled and multilingual customer service and sales representative to join their team. As a German speaking professional, you will be responsible for providing exceptional customer service and sales support to clients across various industries.
Key Responsibilities:- Assist passengers with pre and post-flight travel-related queries in customer relations department in German and English languages
- Work on airline reservations systems and handle voice calls in English and German, including written correspondence
- Daily interactions with international passengers with queries and compliments
- Meet specific key performance indicators and client service levels
- Work in a demanding and time-sensitive call centre environment
- Native level fluency in German language: Verbal & Written
- Located in South Africa
- Permanent residence permit/South African ID holders only
- Flexibility to work shifts
- Fibre internet connection or fixed stable ADSL line required at own cost
- UPS Solution required during load shedding
- Fully paid product and systems training provided
- Training: 4 weeks (Fully Paid)
- Probation period: 4 months
- Fully paid product and systems training
- 4 weeks of fully paid training
- Opportunity to work with a prestigious airline brand
- Chance to develop your skills in customer service and sales
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Port Elizabeth, Eastern Cape, South Africa Black Pen Recruitment Full timeJob Title: German Speaking Customer Service and Sales RepresentativeBlack Pen Recruitment is seeking a highly skilled and multilingual customer service and sales representative to join our team. As a German speaking customer service and sales representative, you will be responsible for providing exceptional customer service and sales support to our clients...
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