Training and Customer Support Consultant Expert

2 days ago


Cape Town, Western Cape, South Africa Emporium Human Capital Full time

Job Title: Training and Customer Support Consultant Expert

About the Role:

We are seeking a highly skilled Training and Customer Support Consultant to join our team at Emporium Human Capital. This role will focus on providing exceptional customer support, training, and consulting services to our clients.

Key Responsibilities:

  • Develop and implement comprehensive training plans for customers.
  • Monitor and report on training progress, ensuring that all customers receive timely and effective support.
  • Collaborate with clients to coordinate training projects from start to finish, ensuring seamless execution.
  • Communicate project successes and challenges to internal and external stakeholders, identifying areas for improvement and implementing corrective actions.
  • Provide system training and support to customers, guiding them through features and functionalities.
  • Resolve customer queries, recommend solutions, and provide ongoing support to ensure customer satisfaction.
  • Assist in preparing data and uploading it onto the system for new customers.

Requirements:

  • Proven experience in training or consulting, with a strong background in customer support.
  • Bachelor's Degree in Accounting or equivalent, or 3+ years of bookkeeping experience.
  • Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint, as well as accounting software packages.
  • Intermediate-level Excel skills.
  • Customer service experience is highly desirable.

What We Offer:

  • A competitive salary range of R18,000 to R23,000 per month, commensurate with experience.
  • The opportunity to work with a dynamic team at Emporium Human Capital.


  • Cape Town, Western Cape, South Africa Emporium Human Capital Full time

    About the RoleThe Training and Support Expert will work closely with clients to create customized training plans that meet their specific needs. This role involves providing expert guidance on system functionality, resolving customer queries, and ensuring seamless adoption of our solutions.


  • Cape Town, Western Cape, South Africa Emporium Full time

    We are seeking a highly skilled Training and Customer Support Consultant to join our team at Emporium in Somerset West. As a key member of our support team, you will be responsible for providing top-notch training and customer support services to our clients.Key Responsibilities:Create and manage comprehensive training plans with customers to ensure seamless...


  • Cape Town, Western Cape, South Africa Emporium Full time

    Job Description:We are seeking a highly skilled CUSTOMER SUPPORT EXPERT to join our team at Emporium. This is a fantastic opportunity for someone with excellent customer service skills and training experience.About the Role:This role will involve providing top-notch customer support, resolving queries, recommending solutions, and guiding users through...


  • Cape Town, Western Cape, South Africa Emporium Human Capital Full time

    Job TitleA Training Expert Advisor is required by Emporium Human Capital to lead the development and execution of training programs for customers.The ideal candidate will have experience in training or consulting, with a strong background in accounting or bookkeeping. Proficiency in Microsoft Office software packages, including Word, Outlook, PowerPoint, and...


  • Cape Town, Western Cape, South Africa Emporium Full time

    About UsAt Emporium, we're committed to delivering exceptional customer experiences. Our team of experts is dedicated to providing top-notch support and training to our clients.Job SummaryWe're seeking a skilled CUSTOMER SUPPORT CONSULTANT ROLE to join our team! As a key member of our support team, you'll be responsible for creating and managing training...


  • Cape Town, Western Cape, South Africa Emporium Human Capital Full time

    Job OverviewWe are seeking a highly skilled Training Support Consultant to join our team at Emporium Human Capital. This is an excellent opportunity for individuals with a passion for training and consulting to make a meaningful impact.About the RoleThe successful candidate will be responsible for creating and managing training plans with customers,...


  • Cape Town, Western Cape, South Africa Emporium Full time

    Job SummaryWe are seeking a highly skilled Customer Support and Training Consultant to join our team at Emporium.About the RoleThis is a fantastic opportunity for a qualified professional to provide exceptional customer support and training services to our clients.Key ResponsibilitiesCreate and manage customized training plans with clients to ensure...


  • Cape Town, Western Cape, South Africa HR Studio Full time

    Job Description:We are seeking a dedicated and highly skilled Customer Support Expert to join our team at HR Studio. This role is crucial in ensuring our users, tenants, and landlord clients receive unparalleled support and success in using our solutions.About the Role:You will be responsible for providing exceptional customer service, addressing and...

  • Training Consultant

    7 days ago


    Cape Town, Western Cape, South Africa Emporium Human Capital Full time

    Job Title: Accounting Training ExpertWe are seeking an experienced Accounting Training Expert to join our team at Emporium Human Capital.About the Role:This is a fantastic opportunity for a highly skilled and motivated individual to work with clients in providing training solutions. The successful candidate will be responsible for creating and managing...


  • Cape Town, Western Cape, South Africa Emporium Full time

    Job Title: Customer Success ExpertAbout the Role:We are seeking an experienced and results-driven Customer Success Expert to join our team at Emporium. As a key member of our customer success team, you will be responsible for driving customer growth and ensuring optimal adoption of our software solutions.Key Responsibilities:Develop and foster strong client...


  • Cape Town, Western Cape, South Africa Emporium Human Capital Full time

    Job SummaryWe are seeking an experienced Migration and Training Solutions Consultant to join our team at Emporium Human Capital.About the RoleThis is a fantastic opportunity for a highly skilled consultant to provide training and migration services to our clients, ensuring seamless system adoption and maximizing business outcomes.Main ResponsibilitiesDevelop...

  • Training Consultant

    5 days ago


    Cape Town, Western Cape, South Africa Emporium Human Capital Full time

    Emporium Human Capital is seeking a skilled Training & Support Consultant to join our team in Somerset West. This exciting role offers a competitive salary of R 20,500 per month.About the Role:We are looking for an experienced professional with a passion for training and support. The ideal candidate will have a Bachelor's Degree in Accounting or at least 3...


  • Cape Town, Western Cape, South Africa Emporium Full time

    Emporium is seeking a highly skilled Training Support Consultant to join our team in Somerset West.Salary: R 20 000 - R 23 000 per monthJob Description:The ideal candidate will have training or consulting experience, with a strong background in Accounting or bookkeeping. Proficiency in Microsoft Word, Outlook, PowerPoint and Accounting software packages is...


  • Cape Town, Western Cape, South Africa Emporium Human Capital Full time

    Job Title: Training ConsultantWe are seeking a highly skilled Training Consultant to join our team at Emporium Human Capital.About the Role:This is a great opportunity for a motivated and organized individual to work with clients in developing and implementing training programs. The successful candidate will be responsible for creating and managing training...


  • Cape Town, Western Cape, South Africa One and Only Direct Full time

    We are seeking a detail-oriented and customer-focused professional to provide exceptional service and support to clients at One and Only Direct. The successful candidate will play a crucial role in helping clients achieve their financial goals.Key ResponsibilitiesProvide top-notch customer service and support via various channels, ensuring seamless...


  • Cape Town, Western Cape, South Africa Emporium Full time

    Emporium is seeking a skilled Training Support Specialist to join their team. This role requires excellent customer service skills and the ability to effectively communicate with clients.Salary: R 18,000 to R 23,000 per month (negotiable based on experience)About the Role: As a Training Support Specialist, you will be responsible for creating and managing...


  • Cape Town, Western Cape, South Africa SolaVieve Technologies GmbH Full time

    Revolutionize Health Literacy with SolaVieveWe're seeking a motivated and customer-focused Customer Support Expert to join our dynamic team at SolaVieve Technologies GmbH, a pioneering force in digital health and wellness. This role is ideal for someone who thrives in a remote working environment and is passionate about providing exceptional support to users...


  • Cape Town, Western Cape, South Africa Emporium Human Capital Full time

    Job DescriptionWe are seeking a highly skilled Training Support Specialist to join our team at Emporium Human Capital.The successful candidate will be responsible for creating and managing training plans with customers, reporting on training progress, and working directly with clients to coordinate each training project to completion.Key...


  • Cape Town, Western Cape, South Africa Emporium Human Capital Full time

    About the RoleThis role offers an exciting opportunity to work as a Consultant - Training Operations with Emporium Human Capital.You will be responsible for designing and implementing training programs, ensuring seamless delivery, and fostering strong relationships with clients.Main Responsibilities:Developing comprehensive training plans tailored to...


  • Cape Town, Western Cape, South Africa Emporium Human Capital Full time

    Key ResponsibilitiesWe are looking for a highly skilled Excel and Training Consultant to join our team. Your key responsibilities will include:Creating and managing training plans with customersReporting on training progress of all customers that is in trainingWorking directly with client to effectively coordinate each training project to...