Customer Service and Support Specialist

3 days ago


Cape Town, Western Cape, South Africa One and Only Direct Full time

We are seeking a detail-oriented and customer-focused professional to provide exceptional service and support to clients at One and Only Direct. The successful candidate will play a crucial role in helping clients achieve their financial goals.

Key Responsibilities
  • Provide top-notch customer service and support via various channels, ensuring seamless interactions with clients.
  • Develop a deep understanding of client needs and preferences to tailor support and solutions.

In this role, you will receive comprehensive training on our systems and processes to ensure your success. We offer a competitive $40,000 - $55,000 per annum salary package, which includes benefits that cater to the well-being of our employees.

About One and Only Direct

We are a dynamic company dedicated to providing innovative financial solutions to individuals and businesses. Our mission is to empower clients to achieve their financial objectives through expert guidance and support.

Requirements
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients.
  • Demonstrated customer service skills and a passion for delivering exceptional experiences.
  • Able to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.


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