Training Consultant

1 week ago


Cape Town, Western Cape, South Africa Emporium Human Capital Full time

Emporium Human Capital is seeking a skilled Training & Support Consultant to join our team in Somerset West. This exciting role offers a competitive salary of R 20,500 per month.

About the Role:

We are looking for an experienced professional with a passion for training and support. The ideal candidate will have a Bachelor's Degree in Accounting or at least 3 years of bookkeeping experience, as well as proficiency in Microsoft Word, Outlook, PowerPoint, and Accounting software packages.

Key Responsibilities:

  • Creating and managing training plans with customers
  • Reporting on training progress of all customers that is in training
  • Working directly with clients to effectively coordinate each training project to completion
  • Communicating process successes and failures to internal and external stakeholders to identify potential areas of improvement and action to ensure that the training plan stays on track
  • Providing system training to customers
  • Providing customer support, resolving customer queries, recommending solutions and guiding users through features and functionalities on the system
  • Assisting with preparing data and uploading on to the system for new customers

Candidates should have excellent communication and interpersonal skills, as well as the ability to work independently and as part of a team. If you are a motivated and organized individual who enjoys working with technology, we encourage you to apply.



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