Training Support Professional
1 month ago
Emporium is seeking a highly skilled Training Support Consultant to join our team in Somerset West.
Salary: R 20 000 - R 23 000 per month
Job Description:
The ideal candidate will have training or consulting experience, with a strong background in Accounting or bookkeeping. Proficiency in Microsoft Word, Outlook, PowerPoint and Accounting software packages is essential. Intermediate Excel skills and customer service/support experience are also desirable.
Main Responsibilities:
- Create and manage training plans with clients
- Report on training progress of all customers in training
- Work directly with clients to effectively coordinate each training project to completion
- Communicate process successes and failures to internal and external stakeholders to identify potential areas of improvement
- Provide system training to customers
- Offer customer support, resolve queries, recommend solutions and guide users through features and functionalities on the system
- Assist with preparing data and uploading it onto the system for new customers
Key Details:
- Location: Somerset West
- Salary: R 20 000 - R 23 000 per month
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