Healthcare Front Desk Coordinator

24 hours ago


Pietermaritzburg, KwaZulu-Natal, South Africa Quality Select Recruitment Full time

We are seeking a highly skilled Healthcare Front Desk Coordinator to join our team at Quality Select Recruitment. The ideal candidate will possess excellent customer service skills, attention to detail, and the ability to multitask in a fast-paced environment.

About the Role

The successful applicant will be responsible for managing front desk operations, including welcoming patients, handling inquiries, scheduling appointments, and maintaining the smooth running of the reception area.

Key Responsibilities:
  • Front Desk Operations: Manage the daily activities of the front desk, ensuring a professional and efficient service to patients.
  • Patient Communication: Provide exceptional customer service to patients, responding to their queries and concerns in a timely and professional manner.
  • Scheduling Appointments: Coordinate appointments with medical professionals and ensure that patients are scheduled at convenient times.
  • Reception Area Management: Maintain the reception area in a clean and organized state, ensuring that all necessary supplies and equipment are available.
Requirements:

To be successful in this role, you will need:

  • Excellent Communication Skills: Possess excellent verbal and written communication skills, with the ability to communicate effectively with patients, medical professionals, and other staff members.
  • Bilingual: Be fully bilingual, with the ability to communicate in both English and an additional language.
  • Technical Skills: Familiarity with point-of-sale systems, proficiency in Microsoft Office Suite, and good computer skills.
  • Administrative Experience: Previous experience in an administrative role, preferably in a medical or healthcare setting.
  • Debtors Control: A full understanding of debtors control, stock management, and account management.

The estimated salary for this role is $45,000 - $55,000 per annum, depending on location and experience. If you are a motivated and organized individual with excellent communication skills, we encourage you to apply.



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