Senior Managed Services Business Development Manager

1 week ago

Cape Town, Western Cape, South Africa IOCO Full time

iOCO Infrastructure Services is a dynamic and forward-thinking organization seeking an experienced Senior Managed Services Business Development Manager to join our team. We are committed to delivering exceptional managed services solutions that meet the evolving needs of our clients.

We are looking for a skilled professional with a proven track record in account management and sales, specializing in ICT Managed Services and IT Outsourcing. The successful candidate will play a pivotal role in driving business growth, developing strong client relationships, and promoting our infrastructure solutions.

The key responsibilities of this role include:

  • Client Relationship Management: Develop and maintain strong relationships with clients, act as the primary point of contact, and address their inquiries, concerns, and feedback.
  • Product Knowledge and Consultation: Possess in-depth knowledge of ICT Managed Services and provide expert guidance and recommendations on related services.
  • Account Growth and Retention: Identify sales opportunities, develop comprehensive account plans, and ensure high client retention rates.
  • Contract Management: Manage client contracts, renewals, and negotiations, and coordinate contract discussions with vendors.

In order to excel in this role, you will require:

  • A minimum of 5 years' experience in account management and sales, specializing in ICT Managed Services and IT Outsourcing.
  • A thorough understanding of IT Service Management and a proven track record of selling IT Anything-as-a-Service.
  • Bachelor's degree in information technology, computer science, or a related field (or equivalent work experience).
  • Sales Relevant degree / certification / diploma, including OEM-related certificates.

This is an excellent opportunity for a results-driven individual with strong communication and interpersonal skills, excellent negotiation and problem-solving abilities, and a focus on client satisfaction. If you are passionate about delivering exceptional managed services solutions and driving business growth, we would love to hear from you.

We offer a competitive salary range of R1,200,000 - R1,800,000 per annum, depending on experience. This includes a comprehensive benefits package and a hybrid work environment. Travel will be required for office-based meetings and client engagements, with occasional travel between Cape Town and Johannesburg.

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