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Customer Experience Advocate

2 weeks ago


Johannesburg, Gauteng, South Africa Core Consultants Pty Full time

Role Description

We are seeking a highly skilled Sales Consultant (Apple) to join our team at Core Group. The ideal candidate will have excellent communication and interpersonal skills, with a proven track record of delivering outstanding customer experiences.

About the Team

We are a dynamic team of professionals who share a passion for delivering exceptional customer service and driving business growth.

Responsibilities
  1. Develop and execute sales strategies to meet or exceed store targets
  2. Provide exceptional customer service and ensure high levels of customer satisfaction
  3. Maintain a thorough knowledge of Apple products and services
  4. Collaborate with internal teams to achieve business objectives
  5. Participate in training and development programs to enhance skills and knowledge

What We Offer

We offer a competitive compensation package, comprehensive training, and opportunities for career advancement.

Requirements
  1. High school diploma (Matric)
  2. 3+ years of customer-facing retail experience, preferably in electronics
  3. Managerial experience is a plus
  4. Proficiency in POS systems, Syspro, and iOS is advantageous
  5. Solution-oriented mindset and ability to thrive in a fast-paced environment
  6. Demonstrated history of delivering outstanding customer experiences
  7. Proven ability to exceed store targets and deliver measurable results
  8. Familiarity with stock management principles
  9. Strong understanding of retail operations and practices
  10. Adapt at working collaboratively in a team setting
  11. Passion for delivering exceptional customer service and fostering positive customer relationships