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Customer Experience Advocate
2 weeks ago
Role Description
We are seeking a highly skilled Sales Consultant (Apple) to join our team at Core Group. The ideal candidate will have excellent communication and interpersonal skills, with a proven track record of delivering outstanding customer experiences.
About the Team
We are a dynamic team of professionals who share a passion for delivering exceptional customer service and driving business growth.
Responsibilities- Develop and execute sales strategies to meet or exceed store targets
- Provide exceptional customer service and ensure high levels of customer satisfaction
- Maintain a thorough knowledge of Apple products and services
- Collaborate with internal teams to achieve business objectives
- Participate in training and development programs to enhance skills and knowledge
What We Offer
We offer a competitive compensation package, comprehensive training, and opportunities for career advancement.
Requirements- High school diploma (Matric)
- 3+ years of customer-facing retail experience, preferably in electronics
- Managerial experience is a plus
- Proficiency in POS systems, Syspro, and iOS is advantageous
- Solution-oriented mindset and ability to thrive in a fast-paced environment
- Demonstrated history of delivering outstanding customer experiences
- Proven ability to exceed store targets and deliver measurable results
- Familiarity with stock management principles
- Strong understanding of retail operations and practices
- Adapt at working collaboratively in a team setting
- Passion for delivering exceptional customer service and fostering positive customer relationships