Export Coordinator Key Accounts

1 month ago


Durban, KwaZulu-Natal, South Africa Indian Ocean Export Company Full time

Role Summary



The Indian Ocean Export Company is seeking an experienced and dynamic Export Coordinator to join its team. This key position involves liaising between the company, suppliers, shippers, and customers, ensuring high standards of competence, professionalism, and service.



Key Responsibilities


  • Respond to client enquiries or provide quotes for potential and existing clients.
  • Implement financial procedures for confirmed orders.
  • Execute confirmed orders by negotiating shipping and operational requirements, issuing shipping instructions, confirming supplier information, documenting stock control, and communicating with clients to ensure smooth shipment follow-up.
  • Provide support and backup to the Business Development and Key Accounts Manager.


Minimum Experience Required




  1. Knowledge of the export process and INCO Terms.
  2. Expertise in export costings, including experience with mixed goods containers and fresh produce exports.
  3. Computer literacy and advanced knowledge of Excel for efficient data management.
  4. A working knowledge of export documentation and exchange rates for foreign currencies.
  5. The ability to converse fluently in French.


Skills and Characteristics




  • Driven and determined individuals who can work independently.
  • Excellent attention to detail and numeracy skills.
  • Takes pride in their work and has a proactive approach to problem-solving.
  • Multitasking abilities and good interpersonal skills are essential.
  • A pressurised work environment will be challenging but rewarding.


Salary and Benefits



The salary for this role will be commensurate with experience, taking into account the candidate's knowledge and job fit. The package includes a basic salary plus commission.



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