Lodge Operations Manager
3 weeks ago
Key Responsibilities:
- Supervise and support the housekeeping team in maintaining high standards of cleanliness and organization in guest rooms and lodge facilities.
- Conduct regular inspections to ensure 5-star standards are consistently met, and implement improvements as needed.
- Collaborate with other departments to coordinate cleaning schedules and provide seamless guest experiences.
- Develop and implement training programs to enhance the skills and motivation of the housekeeping team.
- Handle guest requests and concerns promptly and professionally, ensuring complete satisfaction.
Requirements:
- Proven experience in housekeeping, preferably in a luxury lodge or 5-star hospitality setting.
- Strong leadership skills with the ability to inspire a team and manage day-to-day operations.
- Exceptional attention to detail and commitment to maintaining high cleanliness and quality standards.
- Excellent communication and problem-solving skills.
- Ability to work flexible hours, including weekends and holidays, to meet the needs of the lodge.
Benefits:
- Competitive salary
- Opportunity to work in a renowned 5-star lodge with a dynamic and supportive team
- Chance to develop your skills and advance your career in luxury hospitality
If you are passionate about delivering exceptional guest experiences and take pride in maintaining pristine environments, we invite you to apply. Please submit your CV and a cover letter highlighting your experience in housekeeping and your passion for luxury hospitality.
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