Lodge Operations Manager
4 weeks ago
Luxurious Lodge in the Timbavati Reserve is seeking a seasoned Camp Manager to join their team at an exclusive lodge. This is a live-in position that offers a unique opportunity to grow your career with a prestigious safari company.
Key Responsibilities:- Prepare welcome and departure notes for guests
- Check guests in and ensure a smooth check-out process
- Meet all guests, check-ins, check-outs, and host site-inspections
- Coordinate set-ups for breakfast, lunch, and dinner
- Maintain a tidy and styled main area according to BOPs
- Host guests at mealtimes and ensure the smooth running of service from the kitchen and butler
- Collaborate with butlers and Lodge managers to maintain a high service standard
- Assist with monthly stock takes and general administrative work, including guest Bills, day sheets, and gratuities
- Facilitate open communication with all departments and ensure information flows freely
- Support the Lodge Manager and Assistant Lodge Manager with Lodge Operations when needed
- Inspect Arrival Rooms and ensure they meet standards before guests arrive
- Assist with the Safari Shop when required
- At least 2 years of relevant experience in a 5-star operation
- Valid unendorsed SA driver's license essential
- PANstrat Knowledge beneficial
- MS Office knowledge essential
- Experience in the service industry, especially in dealing with guests and staff
- Managerial experience
- Experience in a lodge environment
- A person with a Positive Attitude
- Willingness to learn and grow
- Open to feedback
To apply, please send your updated CV and supporting documents to us.
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