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Safari Lodge Operations Manager

2 months ago

Hoedspruit, South Africa Executive Placings Full time
Job Title: Lodge Camp Manager

Executive Placings is seeking a highly skilled and experienced Lodge Camp Manager to join our team at a luxurious lodge in the Timbavati Reserve. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of the lodge, providing exceptional service to our guests, and maintaining the highest standards of quality and safety.

Key Responsibilities:
  • Prepare welcome and departure notes for guests
  • Check guests in and ensure a seamless check-in experience
  • Meet all guests, check-ins, check-outs, hosting guests and site-inspections
  • Check set-ups for breakfast, lunch and dinner
  • Ensure the main area is always tidy and styled to the highest standards
  • Host guests at mealtimes and check the smooth running of service from the kitchen and butler
  • Work closely with butlers and Lodge managers to maintain a high service standard
  • Assist with general administrative work, including guest Bills, day sheets and gratuities
  • Keep open communication with all departments and allow information to run through freely
  • Help Assistant Lodge Manager with Lodge Operations when Lodge manager goes on leave
  • Checking Arrival Rooms and ensuring it is to standard before guests arrive
  • Assist with the Safari Shop when required
Requirements:
  • At least 2 years of relevant experience in a 5-star operation
  • Valid unendorsed SA driver's license essential
  • PANstrat Knowledge beneficial
  • MS Office knowledge essential
  • Experience in the service industry especially in dealing with guests and staff
  • Managerial experience
  • Experience in a lodge environment
What We Offer:
  • A competitive salary and benefits package
  • The opportunity to work in a luxurious and exclusive lodge environment
  • A chance to grow your career with a reputable and established company

We are looking for a candidate with a positive attitude, willingness to learn and grow, and open to feedback. If you are a motivated and experienced professional looking for a new challenge, please submit your application.