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Lodge Operations Manager

3 months ago


Hoedspruit, South Africa Bright Search Recruitment (Pty) Ltd Full time
About the Role

We are seeking a highly skilled and experienced professional to join our team as a Lodge Anchor and Field Guide. This is a unique opportunity to work in a dynamic and fast-paced environment, where you will be responsible for providing exceptional guest experiences and ensuring the smooth operation of our bush lodge.

Key Responsibilities
  • Reception Duties: Manage check-ins and check-outs, oversee daily reception operations, arrange transfers and guest trips, and create accurate guest invoices.
  • Camp Manager Duties: Host guests, manage housekeepers and butlers, conduct room checks, provide room orientation, and coordinate bush banqueting.
  • Admin Manager Duties: Handle creditors, administer payroll, and utilize hotel management software (experience with Res Request is advantageous).
Requirements
  • Administrative Skills: Strong proficiency in MS Office (Word, Excel, Outlook) and excellent interpersonal skills for guest and staff interactions.
  • Experience: Minimum of 4 years in hospitality management, preferably in a bush lodge environment, with 5-star hospitality experience ideal.
  • Certifications: Valid driver's license and relevant certifications (FGASA Level 2 and Full Trails Guide certification, DEAT registered, First Aid, and Advanced Rifle Handling).
About the Team

Bright Search Recruitment (Pty) Ltd is a leading recruitment agency specializing in hospitality and tourism. We are committed to providing exceptional service and supporting our clients in finding the best talent for their organizations.