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Lodge Operations Manager

1 month ago

Hoedspruit, South Africa Bright Search Recruitment (Pty) Ltd Full time
Lodge Administrator

We are seeking a highly organized and proactive Lodge Administrator to ensure the smooth operation of our lodge. In this key role, you will handle guest reservations, manage inquiries, and provide exceptional customer service, creating a seamless experience for our visitors.

Key Responsibilities:
  • Manage guest bookings and reservations, ensuring accurate records and efficient operations
  • Provide outstanding customer service, responding to inquiries and resolving issues in a timely manner
  • Maintain accurate records of bookings, guest information, and financial transactions
  • Assist in overseeing the lodge's financial processes, including invoicing and payment collections
  • Manage staff schedules and payroll records, ensuring seamless day-to-day operations
  • Monitor inventory levels and coordinate orders, ensuring the lodge is always well-stocked

Requirements:

  • Strong organizational skills and attention to detail
  • Excellent communication and customer service abilities
  • Ability to work independently and as part of a team
  • Proficiency in administrative software and systems

About Us:

Bright Search Recruitment (Pty) Ltd is a leading recruitment agency specializing in hospitality and tourism. We are committed to providing exceptional service and support to our clients and candidates.