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Lodge Operations Manager

1 month ago

Hoedspruit, South Africa Executive Placings Full time
Job Title: Lodge Camp Manager

Luxurious Lodge in the Timbavati Reserve is seeking a highly skilled and experienced Camp Manager to join their team. This is a live-in position that offers a unique opportunity to grow your career with an outstanding safari company at an exclusive lodge.

Key Responsibilities:

  • Prepare welcome and departure notes for guests
  • Check guests in and ensure a smooth check-in process
  • Meet all guests, check-ins, check-outs, hosting guests and site-inspections
  • Check set-ups for breakfast, lunch and dinner
  • Ensure the main area is always tidy and styled to the BOPs
  • Host guests at mealtimes and check the smooth running of service from the kitchen and butler
  • Work closely with butlers and Lodge managers to maintain a high service standard
  • Assist with general administrative work, including guest Bills, day sheets and gratuities
  • Keep open communication with all departments and allow information to run through freely
  • Help Assistant Lodge Manager with Lodge Operations when Lodge manager goes on leave
  • Checking Arrival Rooms and ensuring it is to standard before guests arrive
  • Assist with the Safari Shop when required

Requirements:

  • At least 2 years of relevant experience in a 5-star operation
  • Valid unendorsed SA driver's license essential
  • PANstrat Knowledge beneficial
  • MS Office knowledge essential
  • Experience in the service industry especially in dealing with guests and staff
  • Managerial experience
  • Experience in a lodge environment

What We Offer:

  • A competitive salary and benefits package
  • The opportunity to work in a unique and exclusive environment
  • Professional development and growth opportunities

How to Apply:

Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you.