Travel Operations Coordinator
1 day ago
About the Role:
Cortez Executive Search (Pty) Ltd is seeking an experienced and skilled Relief Travel Specialist to join our team. The successful candidate will be responsible for overseeing relevant teammates' desks, assisting with brochure quotes, and developing agent educational bookings.
Key Responsibilities:
- Step in to manage a teammate's desk during their leave or training period, handling requotes and ongoing proposals.
- Assist with creating memorable travel experiences for guests by planning and designing itineraries.
- Work closely with sales teams to ensure seamless trips for agents and clients.
- Involved in implementing new systems and procedures, assist with testing and providing feedback.
- Stepping in to chase provisional bookings for all relevant team members.
- During quiet periods, follow up on dead leads to maintain relationships and explore new business opportunities.
- Collaborate with colleagues to load bookings for consultants during peak booking periods.
- Maintain open and clear communication with agents, sales teams, preferred supplier partners, and colleagues to ensure smooth operations.
- Contribute to emergency duties on a rotational basis as per the Retail Emergency BOP.
- Flexible working hours, including early and late shifts on a weekly rotational basis.
- Uphold the values of Cortez Executive Search (Pty) Ltd, focusing on Care of people, Care of land, and Care of wildlife.
Requirements:
- A minimum of 3-5 years of previous inbound tour consulting experience required.
- An in-depth knowledge of Tourplan and Microsoft systems advantageous.
- Good understanding of South Africa, Southern, and East Africa preferable.
- A willingness and aptitude to always assist and learn.
What We Offer:
The salary for this position is estimated at R250,000 - R350,000 per annum, depending on experience and qualifications.
We offer a dynamic work environment, opportunities for growth and development, and a competitive remuneration package.
We are an equal opportunities employer and welcome applications from diverse candidates.
Please submit your application, including your resume and a cover letter, to express your interest in this exciting opportunity.
We look forward to hearing from you
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