MS Dynamics NAV

3 weeks ago


Kempton Park, Gauteng, South Africa Cochrane Global Full time
About the Role

We are seeking a highly skilled and experienced Business Analyst - Data Insights to join our team at Cochrane Global. As a key member of our IT department, you will play a critical role in managing our data, resolving system issues, and driving business decisions through data insights.

Key Responsibilities
  • Systems Administration and Quality Assurance
    • Perform regular audits and quality checks to ensure data accuracy and integrity.
    • Implement protocols for data validation and verification to maintain data quality standards.
    • Address any discrepancies or errors promptly to prevent downstream issues.
  • Documentation and Training
    • Maintain thorough documentation of systems, processes, and project-related activities.
    • Create user manuals, training materials, and standard operating procedures (SOPs) as needed.
    • Ensure documentation is kept up-to-date and accessible to relevant stakeholders.
  • System Champion and Technical Support
    • Provide timely technical support and troubleshooting assistance to end-users, resolving software issues to minimize downtime and maintain productivity.
    • Train new employees on the use of the ERP system as required for their role.
  • System Monitoring and Performance Optimization
    • Monitor system performance, reliability, and availability, proactively identifying and resolving issues to prevent service disruptions and optimize performance.
  • Business Analysis and Process Improvement
    • Identify opportunities for process optimization and automation to enhance productivity and efficiency.
    • Implement changes and monitor their impact on business operations.
    • Continuously evaluate and refine processes to adapt to evolving business needs.
  • Data Analysis and Insights
    • Conduct thorough data analysis to uncover patterns, trends, and anomalies.
    • Utilize statistical methods and predictive modeling techniques to generate actionable insights.
    • Create dynamic and interactive reports using Power BI to visualize data trends and insights.
  • Risk Management
    • Identify potential risks and vulnerabilities in systems and processes.
    • Work with external service providers to ensure that risk mitigation strategies are in place to minimize the impact of potential threats.
    • Work with external service providers to ensure that monitor of system for security breaches takes place and appropriate action is taken to address any incidents.
  • Project Management
    • Operational Business Process Efficiency Planning.
    • Facilitate collaboration between departments to optimize business processes and improve operational efficiency.
    • Develop project plans, timelines, and budgets, around such efficiency improvement projects.
    • Collaborate with management to allocate resources and assign tasks for such projects.
    • Maintain open and transparent communication with stakeholders, providing regular updates on project progress, risks, and issues.
Requirements
  • At least 5 years' experience in a similar role.
  • Experience in the Industrial or Manufacturing industry is highly advantageous.
Competencies
  • Planning and Organizing
    • Excellent planning and coordinating skills.
    • Structures work logically, efficiently and executes accordingly.
    • Must be able to identify priority of tasks that will achieve desired results and ensures that these are completed.
    • Able to identify inefficiencies and actively work towards overcoming these.
  • Teamwork and Professional Relations
    • Maintains sound professional relationships amidst diversity.
    • Contributes efficiently and effectively to collective goals.
    • Shares information in a timely manner.
    • Able to build bridges across departments to influence good team interaction and increase efficiency.
  • Communication Skills
    • Ability to actively listen, seek information, and ask questions to ensure the understanding of underlying concerns and needs of others.
    • Assertive, however not aggressive.
    • Clear and concise written and verbal communication.
  • Client Orientation
    • Understands and satisfies client needs at all time.
    • Delivers excellent client service.
    • Takes full responsibility & accountability for all client matters including delegated tasks.
  • Adaptability and Flexibility
    • Responds positively to change.
    • Shows flexibility in working situations.
    • Highly resilient in a fast-paced, change prone environment.
    • Embraces technology and has a strong interest in new technology systems.
  • Action Orientation
    • Displays high energy levels.
    • Takes prompt action & sees tasks through to completion.
    • Persists in efforts to achieve goals.
  • Problem Solving and Decision Making
    • Proactively identifies potential problems, establishes the root cause, and plans prompt resolution thereof.
    • Considers wider consequences of decisions.
    • Gathers and analyses information to find creative solutions.
    • Consults stakeholders who are impacted by important decisions to reach best possible outcomes.
  • People and Process Management
    • Able to obtain buy-in from others to work towards a common goal.
    • Proven leadership skills, including holding others (external as well as internal stakeholders) accountable for agreed-upon goals.
    • Ability to establish and implement logical operational processes that create greater efficiency.
Software Competencies and Knowledge Level
  • Microsoft Dynamics Advanced and Essential.
  • Power BI or other data visualization tools Advanced and Essential.
  • LINC ERP System Advanced and highly advantageous.
  • MS Excel Advanced.
  • MS Word Intermediate.
  • MS PowerPoint Intermediate.
  • MS Teams Intermediate.
  • Zoom Advance.

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