MS Dynamics NAV
3 weeks ago
We are seeking a highly skilled and experienced Business Analyst - Data Insights to join our team at Cochrane Global. As a key member of our IT department, you will play a critical role in managing our data, resolving system issues, and driving business decisions through data insights.
Key Responsibilities- Systems Administration and Quality Assurance
- Perform regular audits and quality checks to ensure data accuracy and integrity.
- Implement protocols for data validation and verification to maintain data quality standards.
- Address any discrepancies or errors promptly to prevent downstream issues.
- Documentation and Training
- Maintain thorough documentation of systems, processes, and project-related activities.
- Create user manuals, training materials, and standard operating procedures (SOPs) as needed.
- Ensure documentation is kept up-to-date and accessible to relevant stakeholders.
- System Champion and Technical Support
- Provide timely technical support and troubleshooting assistance to end-users, resolving software issues to minimize downtime and maintain productivity.
- Train new employees on the use of the ERP system as required for their role.
- System Monitoring and Performance Optimization
- Monitor system performance, reliability, and availability, proactively identifying and resolving issues to prevent service disruptions and optimize performance.
- Business Analysis and Process Improvement
- Identify opportunities for process optimization and automation to enhance productivity and efficiency.
- Implement changes and monitor their impact on business operations.
- Continuously evaluate and refine processes to adapt to evolving business needs.
- Data Analysis and Insights
- Conduct thorough data analysis to uncover patterns, trends, and anomalies.
- Utilize statistical methods and predictive modeling techniques to generate actionable insights.
- Create dynamic and interactive reports using Power BI to visualize data trends and insights.
- Risk Management
- Identify potential risks and vulnerabilities in systems and processes.
- Work with external service providers to ensure that risk mitigation strategies are in place to minimize the impact of potential threats.
- Work with external service providers to ensure that monitor of system for security breaches takes place and appropriate action is taken to address any incidents.
- Project Management
- Operational Business Process Efficiency Planning.
- Facilitate collaboration between departments to optimize business processes and improve operational efficiency.
- Develop project plans, timelines, and budgets, around such efficiency improvement projects.
- Collaborate with management to allocate resources and assign tasks for such projects.
- Maintain open and transparent communication with stakeholders, providing regular updates on project progress, risks, and issues.
- At least 5 years' experience in a similar role.
- Experience in the Industrial or Manufacturing industry is highly advantageous.
- Planning and Organizing
- Excellent planning and coordinating skills.
- Structures work logically, efficiently and executes accordingly.
- Must be able to identify priority of tasks that will achieve desired results and ensures that these are completed.
- Able to identify inefficiencies and actively work towards overcoming these.
- Teamwork and Professional Relations
- Maintains sound professional relationships amidst diversity.
- Contributes efficiently and effectively to collective goals.
- Shares information in a timely manner.
- Able to build bridges across departments to influence good team interaction and increase efficiency.
- Communication Skills
- Ability to actively listen, seek information, and ask questions to ensure the understanding of underlying concerns and needs of others.
- Assertive, however not aggressive.
- Clear and concise written and verbal communication.
- Client Orientation
- Understands and satisfies client needs at all time.
- Delivers excellent client service.
- Takes full responsibility & accountability for all client matters including delegated tasks.
- Adaptability and Flexibility
- Responds positively to change.
- Shows flexibility in working situations.
- Highly resilient in a fast-paced, change prone environment.
- Embraces technology and has a strong interest in new technology systems.
- Action Orientation
- Displays high energy levels.
- Takes prompt action & sees tasks through to completion.
- Persists in efforts to achieve goals.
- Problem Solving and Decision Making
- Proactively identifies potential problems, establishes the root cause, and plans prompt resolution thereof.
- Considers wider consequences of decisions.
- Gathers and analyses information to find creative solutions.
- Consults stakeholders who are impacted by important decisions to reach best possible outcomes.
- People and Process Management
- Able to obtain buy-in from others to work towards a common goal.
- Proven leadership skills, including holding others (external as well as internal stakeholders) accountable for agreed-upon goals.
- Ability to establish and implement logical operational processes that create greater efficiency.
- Microsoft Dynamics Advanced and Essential.
- Power BI or other data visualization tools Advanced and Essential.
- LINC ERP System Advanced and highly advantageous.
- MS Excel Advanced.
- MS Word Intermediate.
- MS PowerPoint Intermediate.
- MS Teams Intermediate.
- Zoom Advance.
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