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Customer Service Coordinator

2 months ago

Kempton Park, Gauteng, South Africa BevCo Full time
Job Title: Customer Service Administrator

We are seeking a highly skilled and experienced Customer Service Administrator to join our team at BevCo. As a key member of our operations team, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our supply chain.

Key Responsibilities:
  • Manage customer relationships and resolve any issues or concerns in a timely and professional manner.
  • Collaborate with the sales team and supply chain department to ensure seamless delivery of products to customers.
  • Develop and implement process improvements to enhance customer satisfaction and efficiency.
  • Ensure compliance with food safety regulations and maintain high standards of housekeeping and hygiene.
  • Communicate effectively with internal stakeholders, including sales, supply chain, and operations teams.
Requirements:
  • Bachelor's degree in a relevant field (e.g., business, logistics, supply chain management).
  • Minimum 2 years of experience in customer service, supply chain, or operations.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Proficiency in MS Excel, Word, and SAP.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.