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Customer Service Coordinator
1 month ago
We are seeking a highly skilled and experienced Customer Service Administrator to join our team at BevCo. As a key member of our operations team, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our supply chain.
Key Responsibilities:- Manage customer relationships and resolve any issues or concerns in a timely and professional manner.
- Collaborate with the sales team and supply chain department to ensure seamless delivery of products to customers.
- Develop and implement process improvements to enhance customer satisfaction and efficiency.
- Ensure compliance with food safety regulations and maintain high standards of housekeeping and hygiene.
- Communicate effectively with internal stakeholders, including sales, supply chain, and operations teams.
- Bachelor's degree in a relevant field (e.g., business, logistics, supply chain management).
- Minimum 2 years of experience in customer service, supply chain, or operations.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Proficiency in MS Excel, Word, and SAP.
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.