Senior Warranty Coordinator for Auto Services
1 month ago
At Neptune, we're committed to delivering exceptional customer experiences in our auto services department. As a Senior Warranty Coordinator, you'll play a crucial role in ensuring that our customers receive timely and accurate support with their warranty claims.
About the RoleWe're seeking an experienced and detail-oriented professional to join our team as a Senior Warranty Coordinator. In this role, you'll be responsible for processing service costing and warranties transactions efficiently and accurately, adhering to our standard operating procedures.
You will:
- Process warranty claims and service orders in a timely manner, minimizing delays and ensuring customer satisfaction.
- Collaborate with our auto services team to resolve any issues or concerns related to warranty claims.
- Communicate effectively with customers to provide updates on the status of their warranty claims.
This is a fantastic opportunity to join a dynamic team and contribute to the success of Neptune's auto services department.
What You'll NeedTo succeed in this role, you'll need:
- A strong understanding of automotive services and warranty processes.
- Excellent communication and interpersonal skills.
- Ability to work accurately and efficiently in a fast-paced environment.
If you're a motivated and organized individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
Working with UsAt Neptune, we offer a competitive salary package, including:
R280 000 - R350 000 per annum (dependent on experience).
Opportunities for career growth and professional development.
A dynamic and supportive work environment.
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