Customer Service and Sales Operations Coordinator

7 days ago


Sandton, South Africa Capital Recruit Full time

Capital Recruit is seeking a highly skilled Customer Service and Sales Operations Coordinator to join our team. As a key member of our operations team, you will play a pivotal role in ensuring the sales team across the country meets its goals.

About the Role

This exciting opportunity involves managing the schedules and territories of various sales team members, setting sales objectives, and planning training programs. You will also assist team members in increasing their productivity by scheduling appointments and ensuring they have up-to-date support materials.

Key Responsibilities:
  • Providing exceptional customer service by handling urgent calls, emails, and messages when sales and service representatives are unavailable.
  • Preparing onboarding paperwork for all four products and assisting with contracts/orders until completion.
  • Collaborating with other departments to ensure seamless sales, marketing, risk, deployments, CIT, and finance queries.
  • Maintaining accurate filing systems to store sales records, prepare reports, and provide financial information to the finance department.
  • Enhancing the company's products and services to attract potential customers.
  • Assisting in data collection and presenting up-to-date reports to Regional Managers.
  • Performing general administrative tasks to support the team and Regional Managers effectively.
  • Completing ad-hoc tasks as required.
  • Ensuring compliance with laws, regulations, and policies.

We are looking for a highly organized and detail-oriented individual with excellent communication skills. If you have a degree in Marketing, Public Relations, Business Law, or Communications and 0-2 years of experience, we encourage you to apply.

What We Offer

Our salary package includes an estimated annual salary of $45,000 - $55,000 based on your location and experience.



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